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- Tasks: Protect guests and assets while ensuring a safe and welcoming environment.
- Company: Join the London Marriott Hotel Kensington, a leader in hospitality.
- Benefits: Competitive pay, career growth, and a supportive team culture.
- Why this job: Make a real difference in guest experiences and safety every day.
- Qualifications: High school diploma or GED; experience in security preferred.
- Other info: Be part of a diverse team that values your unique background.
The predicted salary is between 11 - 14 £ per hour.
**Additional Information** Salary – u00a312.93/hour
**Job Number**
**Job Category** Loss Prevention & Security
**Location** London Marriott Hotel Kensington, 147c Cromwell Road, London, England, United Kingdom, SW5 0TH
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
We are looking for a passionate Loss Prevention Officer to join our wonderful team at London Marriott Hotel Kensington.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whatu2019s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
**What you\’ll do**
As a Loss Prevention Officer at the London Marriott Kensington, you are responsible for protecting the most valuable assets within this wonderful hotel, the building itself, its associates, and its guests. You will primarily be responsible for welcoming all guests according to company standards; anticipate and address guests\’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by the Senior LP Manager or LP Supervisor.
**CORE WORK ACTIVITIES**
Conduct daily physical hazard inspections, respond to accidents, contact EMS or administer first aid/CPR as required.
Complete a Loss Prevention shift summary/daily activity report.
Patrol all areas of the property; assist guests with room access.
Monitor of the CCTV, and check of the fire safety system.
Assist guests/employees during emergency situations.
Defuse guest/employee disturbances, call for outside assistance if necessary.
Complete incident reports to document all Security/Loss Prevention related incidents.
Handle all interruptions and complaints, resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
Conduct investigations and gather evidence.
Lock property entrances when required
This role also involves you to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by the Senior LP Manager or LP Supervisor.
**Essential Qualifications**
High school diploma or GED;
2 yearsu2019 experience in the security/loss prevention or related professional area.
OR
2-year degree from an accredited university in Criminal Justice or related major;
SIA Security License
First Aid Certification
**Preferred Qualifications**
Prior experience in Loss Prevention in a 4*/5* hotel
**LONDON MARRIOTT KENSINGTON**
At the 4-star London Marriott Hotel Kensington, ideally located near Londonu2019s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Loss Prevention Officer - London Marriott Hotel Kensington employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer - London Marriott Hotel Kensington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the London Marriott Hotel Kensington on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to loss prevention. Think about scenarios where you've handled difficult situations or emergencies, as these will show your problem-solving skills.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in hospitality, so show them you mean business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Marriott family.
We think you need these skills to ace Loss Prevention Officer - London Marriott Hotel Kensington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Loss Prevention Officer at the London Marriott Hotel Kensington.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in security or loss prevention. We love seeing how your background aligns with what we’re looking for!
Be Clear and Professional: Use clear and professional language in your written application. Remember, you’ll be expected to communicate effectively with guests and colleagues, so let that reflect in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Marriott
✨Know Your Stuff
Before the interview, make sure you understand the role of a Loss Prevention Officer. Familiarise yourself with the key responsibilities like conducting hazard inspections and monitoring CCTV. This will show that you're genuinely interested and prepared.
✨Dress to Impress
Since this is a position in hospitality, your appearance matters. Wear professional attire that reflects the standards of the London Marriott Hotel Kensington. A clean and polished look will help you make a great first impression.
✨Practice Your Communication Skills
As a Loss Prevention Officer, clear communication is crucial. Practice answering common interview questions out loud, focusing on using professional language. This will help you articulate your thoughts better during the actual interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you've successfully handled difficult situations or resolved conflicts. Highlighting your ability to defuse disturbances or manage emergencies will demonstrate your suitability for the role.