Human Resources Administrator Part-Time(24 Hours) 1 Year Fixed Term - London Marriott Canary Wharf

The Human Resources Administrator supports the Human Resources Office in maintaining positive internal and external relationships with Associates and Managers, through providing a friendly and approachable first point of contact for HR related queries, while maintaining appropriate confidentiality. They deliver a consistent high standard of administrative and non-administrative support to the Human Resources Department. Key responsibilities include managing data accuracy across HR systems as well as physical and digital files, to ensure compliance with Marriott policies. Our HR Administrator will support with HR Generalist tasks across the associate life cycle whilst ensuring that all associates are treated in a positive, fair and supportive manner throughout their employment. The role is located at the London Marriott Canary Wharf Hotel & Executive Apartments and may be asked to support other hotels or office locations on occasion as required.

CORE WORK ACTIVITIES

• Employee Benefits & Payroll
  • Respond to questions, requests, and concerns from employees regarding Company and Human Resources programs, policies and guidelines (e.g. Marriott Benefits schemes) and appropriately escalate to HR Officer or HR Manager.
  • Ensure accuracy of all HR & Payroll systems people data.
  • Carry out daily, weekly, monthly payroll processing tasks, audits and reporting.
• Legal and Compliance Practices
  • Accurately maintain all associate records and files (e.g. personnel file information, interview documents, Reference checks, Criminal Background checks, Employee relations).
  • Maintain confidentiality and security of employee and property records, files, and information.
  • Create and maintain physical filing systems within the Human Resources offices, storage and archive.
  • Ensure compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Engagement & Internal Communication
  • Support administration of the AssociateVoice Engagement survey programme.
  • Assist with regularly scheduled property-wide meetings e.g. Town Hall Meeting.
  • Prepare relevant HR information to communicate to Leaders and Associates on a regular basis (Birthday listings, Associate listings, etc.).
• Talent Acquisition
  • Assist the HR Officer during the recruitment process, including posting positions, screening CVs, organizing interviews in compliance with the Marriott Talent Acquisition process.
  • Ensures that all recruits have full reference checks and that these are followed up if necessary.
  • Use mHUB to manage the applicant workflow.
• Associate Relations
  • Utilise an open door policy to acknowledge employee problems or concerns in a timely manner.
  • Ensure associate issues are appropriately referred to the Department Manager for resolution or escalated to the HR Officer or HR Manager.
  • Communicate property rules and regulations via the Associate Handbook.
  • Provide administrative support with sensitive meetings, such as investigatory or disciplinary meetings.
• Associate Development
  • Assist with coordination of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
• Other
  • Performs other related tasks as assigned by management.
  • Complies with Marriott International Hotels Limited Regional Office policies and procedures.
  • Follows the Company and Human Resources cash and key handling procedures.
  • Working hours as required to do your job but normally not less than 40 hours per week.

CANDIDATE PROFILE

• Education & Experience
  • Bachelor’s Degree or equivalent preferred.
  • Prior hotel operational experience advantageous.
• Skills and Knowledge
  • Demonstrated ability to interact effectively as a team member with all levels of associates.
  • Strong organisation skills with a high level of attention to detail.
  • Demonstrated ability to manage multiple tasks and competing priorities.
  • Strong communication skills (verbal, listening, writing, and presenting). Must be proficient in verbal and written English language.
  • Ability to use standard software applications and hotel/office systems particularly MS Word, Excel, PowerPoint.
  • Ability to use social media – e.g., platforms such LinkedIn, Instagram.