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- Tasks: Welcome guests and create memorable dining experiences at JW Steakhouse.
- Company: Join the prestigious JW Marriott Grosvenor House, a leader in luxury hospitality.
- Benefits: Enjoy competitive pay, discounts, 28 days holiday, and world-class training.
- Why this job: Be the face of an award-winning restaurant and make a real impact.
- Qualifications: A warm personality and previous food and beverage experience are preferred.
- Other info: Opportunities for growth within the largest hospitality brand globally.
The predicted salary is between 35000 - 40000 £ per year.
To welcome the guest upon their entry into the restaurant and ensure that their first impression is a pleasant one. To ensure memorable welcome and fond farewell and create lasting dining experiences. To manage overall reservations and seating requirements, taking into consideration guests’ preferences and restaurant business needs.
What you’ll do as our newly appointed Head Host/Hostess:
- Greet guests with a warm welcome upon arrival and be the face of the restaurant
- Guide guests through the dining rooms, ensure they are seated comfortably and managed in orderly manner
- Handle all guest interactions with the highest level of professionalism
- Monitor dining rooms for seating availability, service, safety, and well being of guests
- Answer the telephone in a friendly and courteous manner and to be able to manage and log all reservations and bookings.
- Understand layout, floor plan and different seating styles based on group size and demographic
- Work together with the management and other members of staff in order to ensure top quality service delivery to guests
- Oversee the correctness of bill postings and received payments
- Maintain cleanliness of work areas throughout the day
Rewards and lifestyle benefits:
- A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
- Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels
- Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide
- 20% off across food and beverage outlets in Marriott properties worldwide
- 28 days holiday (inclusive of Bank Holidays)
- 12.30p/hr + service charge (35k - 40k salary including the service charge)
- Recognition programmes and associate awards to appreciate outstanding talent
- Wellbeing and community engagement activities on and off property
- Bike Scheme and Travel Ticket Loan available for all associates
- Workplace Pension Scheme
- Meals on duty, uniform provided and laundered free of charge
- World class training and development programmes tailored to enhancing your skills and help you grow
- Work alongside talented, award winning and experienced hospitality professionals
What we’re looking for:
- A warm demeanour and service-oriented personality
- A team-player attitude
- Positive outlook and dependability
- Previous Food and Beverage experience is desired
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Head Host/Hostess,JW Steakhouse Restaurant - JW Marriott Grosvenor Ho in London employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host/Hostess,JW Steakhouse Restaurant - JW Marriott Grosvenor Ho in London
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu, seating arrangements, and the vibe of JW Steakhouse. This way, when you walk in for an interview, you can chat confidently about what makes the place special.
✨Tip Number 2
Practice your greeting! As a Head Host/Hostess, first impressions are everything. Stand in front of a mirror and nail that warm welcome. It’ll show you’re ready to make guests feel right at home.
✨Tip Number 3
Network like a pro! Connect with current or former staff on LinkedIn or social media. They can give you insider tips on what the team values and how to shine during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the JW Marriott family. Don’t miss out!
We think you need these skills to ace Head Host/Hostess,JW Steakhouse Restaurant - JW Marriott Grosvenor Ho in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and service-oriented attitude in your words.
Tailor Your Application: Make sure to customise your application for the Head Host/Hostess role. Highlight any relevant experience in food and beverage, and mention how you can contribute to creating memorable dining experiences at JW Steakhouse.
Keep It Professional: While we love a friendly tone, remember to maintain professionalism in your application. Use clear language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at JW Marriott.
How to prepare for a job interview at Marriott
✨Know the Menu Inside Out
Familiarise yourself with the JW Steakhouse menu, including signature dishes and any seasonal specials. Being able to discuss the food confidently will impress your interviewers and show your genuine interest in the role.
✨Practice Your Greeting
As a Head Host/Hostess, your first impression is crucial. Practice a warm and welcoming greeting that reflects the restaurant's atmosphere. This will not only help you feel more confident but also demonstrate your understanding of the importance of guest experience.
✨Showcase Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlighting your ability to collaborate with others will resonate well, as this role requires working closely with management and staff to ensure top-notch service.
✨Dress the Part
Make sure to dress smartly for your interview, reflecting the upscale environment of JW Marriott. A polished appearance shows that you understand the standards of luxury hospitality and are ready to represent the brand.
