Food & Beverage Supervisor,W London

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QF
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**W LONDON – CONTROL YOUR BEAT**

Located in Soho, W London owns the stage in the epicenter of the cityu2019s cultural core. Plugged in to the pulse of Londonu2019s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

**THE PERCEPTION BAR & W LOUNGE**

W Londonu2019s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isnu2019t just a workplace; itu2019s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. Weu2019re looking for talent\’s who are passionate, playful, audacious, and polishedu2014those who arenu2019t afraid to bring their full selves to work.

**HOW YOU WILL MAKE A DIFFERENCE**
Supervise beverage and food service, ensuring smooth operations and exceptional guest satisfaction.
We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. Youu2019re not the only one on stage.
Train new talent\’s , ensuring high standards of service and product knowledge.
Assist with beverage and food management duties as needed, maintaining service standards.
Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
Handle guest inquiries promptly and professionally.
Collaborate with other B&F Management/Director of Quality with improving service quality and efficiency.
Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
Uphold health and safety standards in compliance with company policies and regulations.

**OUR IDEAL CANDIDATE**
Proven experience as a Beverage & Food Supervisor or similar experience.
Experience in delivering high quality customer service.
Food Safety/Food Hygiene qualification Level 2 or equivalent.
Food Allergen Management Certification
Strong knowledge of Beverage & Food, such as latest drinks and stock management.
Minimum intermediate level use of MS Office (Word, Excel)

**YOUR EFFORTS, OUR APPRECIATION**
**Complimentary Meals -** Enjoy tasty and varied meals every day in our Green Room canteen.
**Monthly Service Charge -** Receive a service charge payment each month.
**Learning & Development -** Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
**Apprenticeships -** Take advantage of apprenticeship programmes designed to support your growth and development in your role.
**Holiday Entitlement -** 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata)
**Refer a Friend Scheme -** Earn u00a3250 when you successfully refer a new team member. (Terms & Conditions apply)
**Company Pension Scheme -** Plan for your future with our secure and supportive pension offering.
**Recognition & Celebration -** We celebrate success through awards, recognition events, and career milestone celebrations.
**High Street Discounts -** Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
**Monthly Associate Events -** Participate in a vibrant calendar of fun, associate-focused events.
**Long Service Recognition -** Dedicated appreciation events to honour your career milestones with the company.
**Global Marriott Stay Discount -** Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
**Health Assured & Wisdom App -** 24/7 confidential support for your mental, emotional, and financial wellbeing.
**Food & Beverage Discount -** Receive 20% off in all food and beverage outlets within Marriott properties.
**Spa Discount -** Relax and recharge with 30% off treatments in our Away Spa.

**ELIGIBILITY TO WORK IN THE UK**

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

_W Hotels is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.