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For Companies At a Glance
- Tasks: Serve delicious breakfast and create memorable experiences for our guests.
- Company: Join the vibrant team at London Marriott Hotel Kensington.
- Benefits: Enjoy discounts, wellbeing programs, and opportunities for growth.
- Why this job: Be part of a global community and make a real impact in hospitality.
- Qualifications: Friendly attitude, teamwork skills, and a passion for service.
- Other info: Dynamic work environment with flexible shifts and career advancement.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at London Marriott Hotel Kensington. You deserve a career that fulfills your purpose. Be a part of something bigger than yourself, join a team where everyone has a voice.
The impact you’ll make
Breakfast isn’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our experts, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
What you’ll do
- Assist with opening of breakfast service
- Provide exceptional customer service in a friendly and professional manner.
- Take customer orders, process payments, and ensure a smooth and enjoyable dining or bar experience.
- Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces.
- Monitor customer behavior and consumption of alcohol to ensure a safe and responsible drinking environment.
- Restock bar supplies, including liquor, mixers, garnishes, and glassware.
- Ensure all health and safety regulations are followed, including maintaining a clean and hygienic bar.
- Handle customer complaints or concerns promptly and professionally.
- Work collaboratively with other team members to ensure efficient bar operations.
- Maintain knowledge of current drink trends and bar specials to make recommendations to customers.
- Check identification to verify legal drinking age.
Shift Patterns: 5 days a week Monday - Friday: 05:30 - 14:00 Saturday-Sunday: 06:00-14:30
What we’re looking for
- A warm, people-oriented demeanor
- A team-player attitude
- A safety-first approach
- Positive outlook and dependability
This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.
Perks you deserve
- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
At the 4-star London Marriott Hotel Kensington, ideally located near London’s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
F&B Service Expert (Breakfast) - London Marriott Hotel Kensington employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert (Breakfast) - London Marriott Hotel Kensington
✨Tip Number 1
Get to know the company culture! Before your interview, check out the London Marriott Hotel Kensington's vibe online. This way, you can tailor your answers to show how you fit right in with their team-oriented and friendly atmosphere.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your warm, people-oriented demeanour and how you handle customer service situations. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look sharp and professional for your interview. A smart appearance shows that you respect the opportunity and are serious about joining their team. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the F&B Service Expert position.
We think you need these skills to ace F&B Service Expert (Breakfast) - London Marriott Hotel Kensington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beverage service shine through. We want to see that you’re genuinely excited about the role and ready to bring a smile to our guests' faces!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the food and beverage industry. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Professional Yet Friendly: Your written application should reflect the warm, people-oriented demeanour we value. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at London Marriott Hotel Kensington!
How to prepare for a job interview at Marriott
✨Know the Menu Inside Out
As a Food & Beverage Service Expert, it's crucial to have a solid understanding of the breakfast menu. Familiarise yourself with every dish, including ingredients and preparation methods, so you can confidently answer questions and make recommendations during the interview.
✨Showcase Your Customer Service Skills
Demonstrate your passion for exceptional customer service by sharing specific examples from your past experiences. Highlight how you've handled difficult situations or gone above and beyond to ensure guests leave happy, as this aligns perfectly with the role's focus on creating memorable dining experiences.
✨Emphasise Teamwork
The job requires a team-player attitude, so be prepared to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to work well within a team, support colleagues, and contribute to a positive work environment.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview, such as handling a customer complaint or managing a busy breakfast service. Think through how you would approach these situations calmly and professionally, showcasing your problem-solving skills and ability to maintain a safe and enjoyable environment.
