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- Tasks: Support conference services and deliver exceptional customer service at prestigious events.
- Company: Join the JW Marriott Grosvenor House, a luxury hotel with a rich history.
- Benefits: Flexible part-time hours, training opportunities, and a supportive team environment.
- Why this job: Be part of memorable events and create lasting impressions for guests.
- Qualifications: Friendly, professional, team player with strong communication skills.
- Other info: Work in one of Europe's largest event spaces with diverse co-workers.
The predicted salary is between 13 - 16 £ per hour.
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP (
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
With over 90 years in luxury hospitality and the very first hotel on Park Lane, join our JW Marriott Grosvenor House family and be a part of a special team who are passionate about delivering large, prestigious events and creating exceptional memories for both guests and associates.
Since 1929, The Great Room and The Ball Room has welcomed royalty, presidents, actors and musicians for the most exclusive and lavish events of the London scene. The Great Room is one of Europe\’s largest and most impressive event spaces with a capacity of 2,000 guests to dine banquet style, the Great Room has always been the jewel in Grosvenor Houseu2019s crown.
This role would require you to support with conference service whilst demonstrating exemplary customer service, always remaining approachable and professional. Basic tasks include the following:
Taking food from the kitchen and serving these to our guests whilst adhering to standards.
Being aware of dietary and allergens.
Clearing used cutlery and crockery and returning this to the kitchen.
Proactively offering support and assisting guests when required.
There will also be opportunities to support in other capacities throughout the Conference and Banqueting department, including conference support, Green Room support, hostess-ing, attending the door and attending to the cloakroom.
Candidates should demonstrate the below characteristics:
Personable and friendly demeanour
Professional
Ability to work as part of a team
Efficient
Punctual and reliable
Strong communications skills
Although there are exceptions, most conference shifts take place during the day and are typically 8-10 hours duration however flexibility is required regarding work evenings.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Casual Conference Server - JW Marriott Grosvenor House in London employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Conference Server - JW Marriott Grosvenor House in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that casual conference server role at JW Marriott.
✨Tip Number 2
Show up in style! If you get the chance for an informal chat or interview, dress smartly and bring your best self. First impressions matter, especially in a luxury environment like JW Marriott.
✨Tip Number 3
Be ready to showcase your skills! Prepare to discuss your customer service experience and how you handle various situations. They want to see that you can be personable and professional, so have some examples ready.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the JW Marriott family.
We think you need these skills to ace Casual Conference Server - JW Marriott Grosvenor House in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your words!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific tasks from the job description that you’re excited about and how you can contribute to our team.
Be Professional Yet Approachable: While we love a casual vibe, remember to maintain professionalism in your writing. Use clear language and proper grammar, but feel free to keep it friendly and engaging – we’re all about that balance!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Marriott
✨Know Your Venue
Familiarise yourself with the JW Marriott Grosvenor House and its history. Understanding the significance of the venue and its role in hosting prestigious events will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to assist guests, as this role heavily relies on creating memorable experiences for attendees.
✨Demonstrate Team Spirit
Since this position requires working closely with a team, be ready to discuss how you collaborate with others. Share specific instances where teamwork led to successful outcomes, emphasising your ability to support colleagues and contribute positively to the work environment.
✨Be Ready for Flexibility
The job may require evening shifts or varied hours, so express your willingness to adapt. Mention any previous experiences where you successfully managed flexible schedules, showcasing your reliability and commitment to the role.
