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- Tasks: Serve drinks and wine at prestigious events, ensuring exceptional customer service.
- Company: Join the iconic JW Marriott Grosvenor House, a leader in luxury hospitality.
- Benefits: Flexible part-time hours, training opportunities, and a vibrant team culture.
- Why this job: Be part of memorable events and create lasting impressions for guests.
- Qualifications: Friendly, professional, team player with strong communication skills.
- Other info: Work in a dynamic environment with opportunities for growth and development.
The predicted salary is between 11 - 16 £ per hour.
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP (
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
With over 90 years in luxury hospitality and the very first hotel on Park Lane, join our JW Marriott Grosvenor House family and be a part of a special team who are passionate about delivering large, prestigious events and creating exceptional memories for both guests and associates.
Since 1929, The Great Room and The Ball Room has welcomed royalty, presidents, actors and musicians for the most exclusive and lavish events of the London scene. The Great Room is one of Europe\’s largest and most impressive event spaces with a capacity of 2,000 guests to dine banquet style, the Great Room has always been the jewel in Grosvenor Houseu2019s crown.
This role would require you to support with drinks and wine service, whilst demonstrating exemplary customer service, always remaining approachable and professional. Basic tasks include the following:
Placing pre-ordered drinks on the correct tables prior to guests arrivals
Supporting with drinks receptions including tray service
Taking drinks orders from allocated tables and processing these orders
Delivering drinks to tables
Pouring wine and water – ensuring guests are looking after.
Proactively offering support and assisting guests when required.
There will also be opportunities to support in other capacities throughout the Conference and Banqueting department, including conference support, Green Room support, hostess-ing, attending the door and attending to the cloakroom.
Candidates should demonstrate the below characteristics:
Personable and friendly demeanour
Professional
Ability to work as part of a team
Efficient
Punctual and reliable
Strong communications skills
Although there are exceptions, most wine waiter shifts are 10-12 hours in duration, and we are looking for candidates who are flexible with the days they are able to work. Most shifts typically start in the afternoon/evening and can involve late finishes depending on the timings of each event.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Casual Banqueting Wine Waiter - JW Marriott Grosvenor House in London employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Banqueting Wine Waiter - JW Marriott Grosvenor House in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with JW Marriott Grosvenor House and its unique offerings. This will help you stand out during interviews, as you can show your enthusiasm for being part of their prestigious events.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of scenarios where you’ve gone above and beyond for guests. Share these stories during your interview to showcase your personable and professional demeanour.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the JW Marriott family. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Banqueting Wine Waiter - JW Marriott Grosvenor House in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your words!
Tailor Your Application: Make sure to customise your application for the Casual Banqueting Wine Waiter role. Highlight any relevant experience in hospitality or customer service that aligns with our values at JW Marriott.
Be Professional Yet Approachable: While we love a casual vibe, remember to maintain professionalism in your written application. Use clear language and proper formatting to show us you mean business while still being approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Marriott
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their regions, and how to serve them. This will show that you're passionate about the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a guest or resolved a tricky situation. This is key for a role that focuses on creating memorable experiences.
✨Be Personable and Approachable
During the interview, let your friendly demeanour shine through. Smile, make eye contact, and engage with the interviewer. They’re looking for someone who can connect with guests and be part of a team, so show them your personality!
✨Demonstrate Flexibility
Since shifts can vary greatly, express your willingness to work flexible hours. Mention any previous experience with late shifts or busy events, as this will highlight your reliability and commitment to the role.
