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- Tasks: Lead the launch and operations of the iconic St. Regis London, ensuring luxury service and guest satisfaction.
- Company: Join St. Regis, a prestigious brand under Marriott International, known for bespoke luxury experiences.
- Benefits: Enjoy a dynamic work environment, career growth opportunities, and a culture that values diversity and inclusion.
- Why this job: Shape the future of luxury hospitality in London and inspire a diverse team to achieve excellence.
- Qualifications: 4-year degree in Hospitality or Business preferred; 6+ years in luxury hotel management required.
- Other info: This is a unique chance to influence a landmark hotel's operational architecture from the ground up.
The predicted salary is between 43200 - 72000 £ per year.
**Additional Information**
**Job Number** 25077033
**Job Category** Property Leadership
**Location** St. Regis Residences London, No 1 Palace Street, London, London, United Kingdom, SW1E 5HYVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Job Summary**
As the strategic operational and business leader of **The St. Regis London** , the Hotel Manager plays a pivotal role in shaping the success of this iconic property\’s launch and long-term performance. This role is responsible for orchestrating all aspects of hotel operations to deliver the brandu2019s hallmark of bespoke luxury, while ensuring operational excellence, financial strength, and an exceptional guest and associate experience.
You will partner closely with the General Manager and Executive Committee to develop and execute operational strategies that align with the brandu2019s elevated positioning. With a strong focus on profitability, service innovation, and team leadership, you will drive performance across all departmentsu2014from Rooms and Food & Beverage to Engineering and Security. This is a rare opportunity to influence the operational architecture of a landmark hotel from the ground up, setting new standards for luxury hospitality in London.
**Candidate Profile** **Education & Experience**
**Preferred** : 4-year degree in Hospitality, Business Administration, or related field; minimum 6 years of progressive leadership experience in luxury hotel operations, including sales and marketing.
**Alternative** : 2-year degree with 8+ years of relevant experience in high-end hospitality environments.
**Core Responsibilities** **Operational Leadership**
Champion the St. Regis brand ethos and ensure all departments deliver anticipatory, personalized service.
Lead the execution of operational strategies aligned with the brandu2019s positioning and guest expectations.
Conduct regular property walkthroughs to assess service delivery, employee engagement, and facility standards.
**Financial & Strategic Management**
Analyze financial reports to monitor performance and identify areas for improvement.
Optimize departmental budgets, labor costs, and capital expenditures without compromising service quality.
Drive revenue growth through strategic planning, innovation, and operational efficiency.
**Team & Culture Development**
Inspire and lead a diverse team of department heads, fostering a culture of excellence, empowerment, and accountability.
Conduct performance reviews, succession planning, and talent development initiatives.
Promote a respectful, inclusive, and engaging work environment aligned with Marriottu2019s people-first culture.
**Guest Experience & Brand Standards**
Ensure all touchpoints reflect the St. Regis legacy of refined elegance and bespoke service.
Address guest feedback proactively and implement service enhancements.
Uphold brand standards and ensure compliance with all operational policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Hotel Manager,Pre-Opening - St. Regis London employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager,Pre-Opening - St. Regis London
✨Tip Number 1
Familiarise yourself with the St. Regis brand ethos and its commitment to bespoke luxury. Understanding their unique service standards will help you articulate how your experience aligns with their expectations during interviews.
✨Tip Number 2
Network with professionals in the luxury hospitality sector, especially those who have experience with pre-opening hotels. They can provide valuable insights and may even refer you to opportunities within the St. Regis London.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence and financial performance in previous roles. Highlighting measurable outcomes will demonstrate your capability to lead a high-end hotel effectively.
✨Tip Number 4
Showcase your leadership style and how you foster team culture. The St. Regis values a people-first approach, so be ready to share how you've developed talent and created an inclusive work environment in your past positions.
We think you need these skills to ace Hotel Manager,Pre-Opening - St. Regis London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury hotel management. Focus on leadership roles and specific achievements that demonstrate your ability to drive operational excellence and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the St. Regis brand. Mention how your background aligns with their values and how you can contribute to the hotel's success from its pre-opening phase.
Showcase Leadership Skills: In your application, emphasise your leadership experience and ability to inspire teams. Provide examples of how you've developed talent and fostered a positive work culture in previous roles.
Highlight Financial Acumen: Demonstrate your understanding of financial management in the hospitality sector. Include specific instances where you've successfully managed budgets, driven revenue growth, or improved operational efficiency.
How to prepare for a job interview at Marriott
✨Understand the Brand Ethos
Before your interview, make sure you thoroughly understand the St. Regis brand and its commitment to bespoke luxury. Familiarise yourself with their service standards and how they differentiate themselves in the luxury hospitality market.
✨Showcase Leadership Experience
Be prepared to discuss your previous leadership roles in luxury hotel operations. Highlight specific examples where you successfully led teams, improved service delivery, or enhanced guest experiences, as these will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Since the role involves financial management, be ready to talk about your experience with budget optimisation and revenue growth strategies. Bring examples of how you've analysed financial reports to drive performance improvements in past positions.
✨Emphasise Team Development
Discuss your approach to team building and culture development. Share examples of how you've inspired and empowered your team, conducted performance reviews, and fostered an inclusive work environment, as this aligns with the company's values.
