At a Glance
- Tasks: Serve delicious food and drinks while ensuring guests have a memorable experience.
- Company: Join the iconic London Marriott Hotel County Hall, steeped in history and luxury.
- Benefits: Enjoy perks like discounts, wellbeing programs, and opportunities for growth.
- Why this job: Be part of a vibrant team in a stunning location, making a real impact on guests' experiences.
- Qualifications: A friendly attitude, teamwork skills, and a willingness to learn are essential.
- Other info: Embrace a diverse workplace that values your unique background and contributions.
The predicted salary is between 24000 - 36000 £ per year.
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
**Explore our very big world**
We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at London Marriott Hotel County Hall and our awarded Gillrayu2019s Steakhouse & Bar.
Work in Londonu2019s most photographed destination!
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whatu2019s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
**The impact youu2019ll make**
Breakfast, lunch or dinner, the best meals arenu2019t just made by our brilliant chefs. Theyu2019re made even more memorable by the great service our guests enjoy. As one of our experts, youu2019ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. Youu2019ll make sure their food and drinks are served quickly, efficiently and with a smile – and if there are any issues, youu2019ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
**What youu2019ll do**
Prepare and serve alcoholic and non-alcoholic beverages based on customer orders.
Mix, garnish, and serve drinks in accordance with standard recipes and customer preferences.
Provide exceptional customer service in a friendly and professional manner.
Take customer orders, process payments, and ensure a smooth and enjoyable dining or bar experience.
Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces.
Monitor customer behavior and consumption of alcohol to ensure a safe and responsible drinking environment.
Restock bar supplies, including liquor, mixers, garnishes, and glassware.
Ensure all health and safety regulations are followed, including maintaining a clean and hygienic bar.
Handle customer complaints or concerns promptly and professionally.
Work collaboratively with other team members to ensure efficient bar operations.
Maintain knowledge of current drink trends and bar specials to make recommendations to customers.
Check identification to verify legal drinking age.
**What weu2019re looking for**
A warm, people-oriented demeanor
A team-player attitude
A safety-first approach
Positive outlook and dependability
This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, youu2019ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, weu2019ll ask you to complete safety training and certification.
**Perks you deserve**
Weu2019ll support you in and out of the workplace by offering:
Team-spirited co-workers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
**Youu2019re welcomed here**
Our highest priority is making you feel as welcome as our guests. We want you to know youu2019re important to us and that youu2019ll make an impact in your role, and for that, youu2019ll be appreciated and valued.
**LONDON MARRIOTT COUNTY HALL**
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying Londonu2019s former City Hall, our hotel embodies the cityu2019s storied history and quintessentially British.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
F&B Service Expert - London Marriott Hotel County Hall employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert - London Marriott Hotel County Hall
✨Tip Number 1
Familiarise yourself with the menu at Gillray's Steakhouse & Bar. Knowing the dishes inside out will not only help you answer customer queries but also allow you to make personalised recommendations, showcasing your expertise and enhancing the guest experience.
✨Tip Number 2
Demonstrate your people skills during any interactions you have with the team or during the interview process. A warm, friendly demeanour is essential in the hospitality industry, so be sure to show your enthusiasm for working with others.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Share examples from previous roles where you successfully managed multiple tasks while maintaining high service standards, as this will resonate well with the expectations of the role.
✨Tip Number 4
Research the London Marriott Hotel County Hall and its history. Understanding the hotel's unique character and its significance can help you connect with the brand's values and demonstrate your genuine interest in being part of their team.
We think you need these skills to ace F&B Service Expert - London Marriott Hotel County Hall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Service Expert position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Personality: Since this role requires a warm, people-oriented demeanor, make sure to convey your personality in your cover letter. Share anecdotes that demonstrate your customer service skills and team-player attitude.
Highlight Relevant Experience: Include specific examples from your previous roles in food and beverage service. Mention any experience with menu knowledge, suggestive selling techniques, or handling customer inquiries effectively.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Marriott
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will enable you to confidently recommend dishes and answer any questions guests may have during the interview.
✨Showcase Your People Skills
Demonstrate your warm, people-oriented demeanour by engaging with the interviewer in a friendly manner. Share examples of how you've successfully interacted with customers or worked as part of a team in previous roles.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Discuss past experiences where you contributed to a team environment, especially in high-pressure situations typical in food and beverage service.
✨Prepare for Safety Questions
Since the role requires a safety-first approach, be ready to discuss your understanding of safety protocols in food and beverage service. Mention any relevant training or certifications you have completed.