Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve guests with a smile, set up dining areas, and ensure a memorable experience.
- Company: Join the London Marriott Canary Wharf, part of the world's largest hospitality brand.
- Benefits: Enjoy global accommodation discounts, free uniforms, gym access, and training opportunities.
- Why this job: Be part of a vibrant team, enhance your skills, and create unforgettable guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for service.
- Other info: Embrace a diverse work culture and grow within a globally recognised brand.
The predicted salary is between 24000 - 36000 £ per year.
POSITION SUMMARY
Our jobs aren\’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe\’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination\’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination\’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
F&B Service Expert employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert
✨Tip Number 1
Familiarise yourself with the Marriott brand and its values. Understanding their commitment to exceptional guest service will help you align your approach during interviews and interactions.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to create memorable experiences will set you apart.
✨Tip Number 3
Research the specific location, London Marriott Hotel Canary Wharf, and be ready to discuss what makes it unique. This shows your genuine interest in the position and the hotel.
✨Tip Number 4
Prepare questions that demonstrate your enthusiasm for the role and the company culture. Asking about training opportunities or team dynamics can show you're serious about contributing positively.
We think you need these skills to ace F&B Service Expert
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of the F&B Service Expert position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences where you have gone above and beyond for guests, as this aligns with Marriott's commitment to exceptional service.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as communication, teamwork, and attention to detail. Include any previous experience in food and beverage service or hospitality to strengthen your application.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Marriott
✨Know the Company
Before your interview, take some time to research Marriott International and the London Marriott Hotel Canary Wharf. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an F&B Service Expert, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlighting these skills will show that you can contribute positively to the guest experience.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview, reflecting the grooming standards expected at Marriott. This shows that you understand the importance of presentation in the role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask your interviewer about the team, the work environment, or opportunities for growth within the company. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
