Spa Attendant in Edinburgh

Spa Attendant in Edinburgh

Edinburgh Full-Time 24000 - 36000 £ / year (est.) No working from home possible
Marriott

At a Glance

  • Tasks: Ensure cleanliness and maintenance of male locker rooms and assist guests with their needs.
  • Company: Join the award-winning One Spa at Sheraton Grand Hotel & Spa Edinburgh.
  • Benefits: Competitive salary, free meals, 28 days holiday, and discounts on spa treatments.
  • Other info: Opportunities for career growth and global transfers within Marriott.
  • Why this job: Be part of a luxury environment and make a real difference in guest experiences.
  • Qualifications: Passion for customer service and excellent communication skills required.

The predicted salary is between 24000 - 36000 £ per year.

The award winning One Spa has an exciting opportunity for a full time male Spa Attendant to look after the Male Locker Rooms. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors, our Spa comprises of a 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive thermal suite, numerous treatment rooms, a fully equipped gym and studios and a variety of 5 star products and services.

This role involves working 16 hours per week on 2 days out of 7. There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22:30.

Requirements:

  • Under the guidance of the duty management team, ensure the highest standards of maintenance, hygiene and cleanliness in all aspects of the spa operation, particularly the changing areas, Poolside, the Thermal Suite, gym and treatment floors.
  • Support the spa therapists, receptionists and the Fitness team, being a constant presence for our guests and members; assisting them with their needs and requests.
  • Have a passion for outstanding guest service, a positive attitude and effective communication skills.
  • Be quick, efficient and pay close attention to the smallest details.
  • Be aware of all facilities offered and any promotions on offer at any given time.
  • Assist with tours, showing our facilities as required.
  • Adhere to training as set down by your Manager/Supervisor.
  • Always be punctual and prepared in advance.
  • Ensure lockers are stocked with clean linen at all times and remove soiled linen.
  • Receive training to ensure that all relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within One Spa.
  • Maintain a high standard of appearance and personal hygiene as laid down by your Manager/Supervisor.
  • Display courtesy to guests and other members of staff at all times.
  • Attend to guests throughout the entire spa operation.
  • Ensure guest areas, including locker areas and fitness areas, are kept clean and up to standard, following our Commitment to Clean guidelines.

Attributes Required:

  • The desire to work within a luxury five star environment.
  • Excellent written and spoken English.
  • Flexible and adaptable approach to working hours.
  • Impeccable personal presentation.
  • Excellent understanding of client care and five star standards.
  • Committed, enthusiastic and customer focused.
  • Ability to work reactively and proactively.
  • Ability to work as part of a dedicated and passionate team.

Benefits:

  • A competitive salary plus free meals whilst on duty.
  • 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rata) after further service.
  • Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
  • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels.
  • A referral scheme in which associates can earn £500 referring new contracted associates.
  • Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub.
  • 50% off Spa Treatments and £50 gym membership within our One Spa.
  • 24/7 employee healthcare plan with access to Mental Healthcare first aiders.
  • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities.
  • Many more benefits, however most importantly, we’ll help you grow and develop you as an individual.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.

In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Spa Attendant in Edinburgh employer: Marriott

At Sheraton Grand Hotel & Spa Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. As a Spa Attendant, you'll enjoy competitive benefits including free meals, generous holiday allowances, and opportunities for career progression within the world's largest hospitality company. Join us in delivering exceptional guest experiences while growing personally and professionally in a luxurious five-star environment.

Marriott

Contact Details:

Marriott Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Spa Attendant in Edinburgh

Tip Number 1

Get to know the spa! Familiarise yourself with all the facilities and services offered at One Spa. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.

Tip Number 2

Network like a pro! Connect with current employees or alumni from your school who work in the hospitality industry. They might have insider tips or even refer you for the Spa Attendant position!

Tip Number 3

Be ready for the interview! Prepare answers for common questions about customer service and teamwork. Think of examples from your past experiences that highlight your skills and passion for providing outstanding guest service.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sheraton Grand Hotel & Spa team. Don’t miss out on this fantastic opportunity!

We think you need these skills to ace Spa Attendant in Edinburgh

Guest Service
Attention to Detail
Communication Skills
Hygiene Standards
Teamwork
Flexibility
Personal Presentation

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the spa industry shine through! We want to see that you’re genuinely excited about providing outstanding guest service and being part of a luxury environment.

Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve demonstrated excellent communication and attention to detail, as these are key for us at One Spa.

Be Professional Yet Approachable:While we love a friendly vibe, it’s important to maintain a professional tone in your written application. Use clear language and check for spelling and grammar errors to show us you’re serious about the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Sheraton Grand Hotel & Spa.

How to prepare for a job interview at Marriott

Know the Spa Inside Out

Before your interview, make sure you’re familiar with the facilities and services offered at One Spa. This includes understanding the different areas like the thermal suite, gym, and treatment rooms. Being able to discuss these confidently will show your genuine interest in the role.

Show Off Your Customer Service Skills

As a Spa Attendant, outstanding guest service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to simply making someone’s day better. Highlighting these moments will demonstrate your commitment to client care.

Dress to Impress

Impeccable personal presentation is crucial in a luxury environment. Make sure you dress smartly for the interview, reflecting the high standards of the spa. This not only shows respect for the interviewers but also gives them a glimpse of how you’ll present yourself to guests.

Be Ready for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a difficult guest or maintaining cleanliness standards. Think through potential scenarios beforehand and prepare your responses. This will help you feel more confident and articulate during the interview.