At a Glance
- Tasks: Lead the housekeeping team to ensure a pristine environment for guests at W Edinburgh.
- Company: Join the vibrant W Hotels family in the heart of Edinburgh.
- Benefits: Enjoy world-class training, generous holiday entitlement, and discounts at over 9,000 hotels worldwide.
- Why this job: Be a key player in redefining luxury hospitality and make a real impact on guest experiences.
- Qualifications: Experience in luxury hotels, strong leadership skills, and a passion for hospitality.
- Other info: Unlimited career opportunities and a dynamic work culture await you!
The predicted salary is between 36000 - 60000 £ per year.
W Edinburgh is hiring an Executive Housekeeper to join the team! We invite you to play an integral role in bringing to life this unique brand in the heart of Edinburgh.
ABOUT THE ROLE
Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented, organised and a fantastic team leader!
As Executive Housekeeper key aspects of your role will include:
- Recruit and retain the best talent on the market
- Design and implement the hotel’s housekeeping policies, standards and procedures
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team
- Ensure compliance with all Health and Safety protocols
- Maintain inventory of guestroom supplies, cleaning supplies and uniform
- Maintain brand standards and adherence to look books
- Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
- Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
- Work in collaboration with all heads of departments to prioritise the overall success of the hotel
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Executive Housekeeper is someone who has:
- A keen eye for detail
- Natural leadership skills
- Previous experience managing a large team
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in five star, luxury hotels
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture. Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be our Executive Housekeeper today!
Executive Housekeeper - W Edinburgh employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper - W Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at W Hotels or similar establishments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and attention to detail – it’s all about making a memorable impression!
✨Tip Number 3
Research the brand! Familiarise yourself with W Hotels' unique culture and values. This will not only help you tailor your responses during interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from the source, making it easier for us to connect with you.
We think you need these skills to ace Executive Housekeeper - W Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Executive Housekeeper role. Highlight relevant skills and experiences that align with the job description, especially your leadership and organisational abilities.
Be Detail-Oriented: As an Executive Housekeeper, attention to detail is key. Ensure your application is free from typos and errors, and format it neatly. This reflects your ability to maintain high standards in your work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Marriott
✨Know Your Stuff
Before the interview, make sure you’re familiar with W Edinburgh and its unique brand. Research their values, culture, and what sets them apart in the hospitality industry. This will help you align your answers with their expectations and show that you’re genuinely interested.
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you’ll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved processes. Highlight how you can inspire and motivate your team to maintain high standards.
✨Emphasise Attention to Detail
Given the role’s focus on cleanliness and guest satisfaction, be ready to discuss how you ensure attention to detail in your work. Share specific instances where your keen eye for detail made a difference, whether it was in maintaining standards or enhancing guest experiences.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, and future goals. This not only shows your interest but also helps you assess if this is the right fit for you. Ask about their approach to training and development, as well as how they foster teamwork.