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- Tasks: Lead the housekeeping team to ensure a pristine hotel environment and guest satisfaction.
- Company: Join W Edinburgh, a vibrant hotel redefining luxury in the heart of Scotland.
- Benefits: Enjoy world-class training, bonus plans, and 31 days of holiday to start!
- Why this job: Be a key player in a dynamic team and shape unforgettable guest experiences.
- Qualifications: Experience in luxury hotels, strong leadership, and a passion for hospitality.
- Other info: Unlimited career opportunities and discounts at over 9,000 hotels worldwide!
The predicted salary is between 36000 - 60000 £ per year.
W Edinburgh is hiring an Executive Housekeeper to join the team! We invite you to play an integral role in bringing to life this unique brand in the heart of Edinburgh.
ABOUT THE ROLE
Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented, organised and a fantastic team leader!
As Executive Housekeeper key aspects of your role will include:
- Recruit and retain the best talent on the market
- Design and implement the hotel’s housekeeping policies, standards and procedures
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team
- Ensure compliance with all Health and Safety protocols
- Maintain inventory of guestroom supplies, cleaning supplies and uniform
- Maintain brand standards and adherence to look books
- Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
- Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
- Work in collaboration with all heads of departments to prioritise the overall success of the hotel
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Executive Housekeeper is someone who has:
- A keen eye for detail
- Natural leadership skills
- Previous experience managing a large team
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in five star, luxury hotels
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture. Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be our Executive Housekeeper today!
Executive Housekeeper in Edinburgh employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with W Hotels. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching W Edinburgh and its unique offerings. Show us that you understand the brand's vibe and how you can contribute to its success as an Executive Housekeeper.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or improved processes. We want to see your natural talent shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the W Hotels family.
We think you need these skills to ace Executive Housekeeper in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm and commitment to providing exceptional guest service. We want to see how you embody the W Hotels spirit!
Be Detail-Oriented: As an Executive Housekeeper, attention to detail is key. Make sure your application is free from typos and errors. Use clear and concise language to demonstrate your organisational skills. Remember, we’re looking for someone who can maintain high standards!
Highlight Your Leadership Skills: We’re on the lookout for a fantastic team leader! In your application, share examples of how you've successfully managed teams in the past. Talk about your approach to training and developing talent, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Marriott
✨Know Your Stuff
Before the interview, make sure you’re familiar with W Edinburgh and its unique brand. Research their values, mission, and what sets them apart in the hospitality industry. This will help you align your answers with their expectations and show that you’re genuinely interested.
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you’ll need to demonstrate your leadership abilities. Prepare examples of how you’ve successfully managed teams in the past, focusing on your ability to motivate and develop talent. Highlight any specific training or policies you’ve implemented that improved team performance.
✨Emphasise Attention to Detail
Given the role’s focus on cleanliness and guest satisfaction, be ready to discuss your approach to maintaining high standards. Share specific instances where your keen eye for detail made a difference, whether it was in managing inventory or ensuring compliance with health and safety protocols.
✨Be a Brand Ambassador
W Hotels prides itself on its unique culture and service philosophy. Think about how you can embody this in your interview. Prepare to discuss how you would represent the brand’s voice in your interactions with guests and team members, and how you can contribute to creating memorable experiences.
