Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage luggage, and ensure a smooth arrival experience.
- Company: Join the award-winning team at Sheraton Grand Hotel & Spa, Scotland's leading 5-star hotel.
- Benefits: Competitive salary, free meals, holiday perks, and discounts on hotel stays and spa treatments.
- Why this job: Be part of a dynamic team creating memorable experiences for guests in a prestigious environment.
- Qualifications: Great customer service skills, team player, and valid UK driving licence required.
- Other info: Flexible shifts with opportunities for career growth and global transfers.
The predicted salary is between 13 - 16 £ per hour.
We are currently recruiting for a part time Doorperson/Porter to join our award winning Concierge team at the Sheraton Grand Hotel & Spa to work 20 hours per week. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels.
The ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure. This key team member is responsible for:
- Welcome guests and direct them to Reception
- To load and unload luggage from vehicles
- Open transport doors and greet guests
- Protect guests at either entrance from inclement weather
- Obtain taxis for guests or liaise with chauffeurs
- Conduct customers to the Garage
- To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt
- Know regular guest names and requirements
- Accurate knowledge of hotel facilities and services
- Be aware of daily functions, events, VIP and group arrivals
- To carry out any other duties as required
Requirements:
- Great Customer Service Skills - Must enjoy guest interaction, be able to anticipate guest needs and maintain a positive and professional attitude at all times.
- We are looking for a proactive person who speaks fluent English, with a driver's license, who is able to stand a minimum of 8hrs a day while maintaining a smile and positive attitude and is able to lift heavy luggage.
- Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.
- Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word and Excel is essential.
- Valid UK Driving Licence
- Flexible with shifts and weekend work required.
Why work for us?:
- A competitive salary with free meals on shift
- Days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
- Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
- % off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
- Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
- % off Spa Treatments and £50 gym membership within our One Spa
- 24/7 helpline and employee healthcare plan with access to Mental Healthcare first aiders
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
- Many more benefits however most importantly, we’ll help you grow, and develop you as an individual.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World’s Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Concierge Doorperson/ Porter in Edinburgh employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Doorperson/ Porter in Edinburgh
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the facilities, services, and any upcoming events. This way, when you chat with guests, you can provide them with all the info they need, making their experience even better.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with greeting guests and handling their requests. The more you practice, the more natural it will feel when you're on the job.
✨Tip Number 3
Show off your team spirit! Connect with current employees on social media or during your interview. Building rapport with potential colleagues can give you an edge and show that you're a great fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Sheraton Grand Hotel & Spa.
We think you need these skills to ace Concierge Doorperson/ Porter in Edinburgh
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering great customer service shine through. Share any experiences where you went above and beyond for guests, as this aligns perfectly with what we value at Sheraton.
Be Professional and Personable: Make sure your application reflects a professional tone while still being friendly. We want to see that you can maintain a positive attitude, even under pressure, so don’t hesitate to include examples of how you've handled challenging situations.
Highlight Team Spirit: Since being a team player is crucial for us, mention any past experiences where you collaborated effectively with others. This could be in previous jobs or even during group projects at school – it all counts!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better, so don’t miss out on this opportunity!
How to prepare for a job interview at Marriott
✨Know the Hotel Inside Out
Before your interview, make sure you research the Sheraton Grand Hotel & Spa thoroughly. Familiarise yourself with its facilities, services, and any recent news or events. This will not only impress your interviewers but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Customer Service Skills
As a Doorperson/Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your ability to anticipate needs and maintain a positive attitude, even under pressure. This will demonstrate that you’re the proactive team player they’re looking for.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you’ll be representing the hotel’s image right from the start.
✨Prepare for Practical Scenarios
Expect situational questions during your interview. Think about how you would handle various scenarios, such as dealing with difficult guests or managing luggage in busy situations. Practising these responses will help you feel more confident and ready to showcase your problem-solving skills.
