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For Companies At a Glance
- Tasks: Welcome guests and provide information about hotel services and amenities.
- Company: Join the iconic London Marriott Hotel County Hall, steeped in history and luxury.
- Benefits: Enjoy discounts, learning opportunities, recognition programs, and a supportive team environment.
- Why this job: Be part of a vibrant team, make guests' experiences memorable, and grow in a global community.
- Qualifications: Previous experience in a leisure club and a warm, people-oriented attitude are essential.
- Other info: Work in London's most photographed destination and embrace a culture of inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
**Additional Information**
**Job Number** 25116316
**Job Category** Golf, Fitness, & Entertainment
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
**Explore our very big world.**
We are looking for a passionate Recreation Experience Expert (Leisure Club) to join our wonderful team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whatu2019s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
**The impact youu2019ll make.**
First impressions are everything. And youu2019ll set the tone for every guestu2019s stay. With a genuinely warm welcome, youu2019ll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, youu2019ll make sure they leave us happy too.
**Perks you deserve.**
Youu2019ll be supported in and out of the workplace through:
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
**What youu2019ll do**
Inspect work areas and tools/equipment to ensure conformance to company standards.
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, or heated neck pillows.
Answer questions about general property information and amenities.
Resolve scheduling situations as needed by working with supervisor/manager.
**What weu2019re looking for**
Previous experience in Leisure Club
A warm, people-oriented demeanour
A team-player attitude
A warm, people-oriented demeanour
A team-player attitude
A safety-first approach
Positive outlook and dependability
**LONDON MARRIOTT COUNTY HALL**
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying Londonu2019s former City Hall, our hotel embodies the cityu2019s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillrayu2019s Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in Londonu2019s most photographed destination!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. u202fWe are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Casual Recreation Experience Expert - London Marriott Hotel County Hall employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Recreation Experience Expert - London Marriott Hotel County Hall
✨Tip Number 1
Familiarise yourself with the London Marriott Hotel County Hall and its unique offerings. Understanding the hotel's history and amenities will help you engage with guests more effectively and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Marriott Hotels, especially those in leisure or recreation roles. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Showcase your people skills by preparing examples of how you've positively impacted guest experiences in previous roles. This will highlight your warm, people-oriented demeanour that Marriott values.
✨Tip Number 4
Research common questions asked in hospitality interviews, particularly those related to teamwork and guest service. Practising your responses will help you feel more confident and articulate during the interview process.
We think you need these skills to ace Casual Recreation Experience Expert - London Marriott Hotel County Hall
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in leisure or hospitality. Emphasise any previous roles that involved customer service, teamwork, and a warm, people-oriented demeanour.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific aspects of the London Marriott Hotel County Hall that resonate with you, and explain how your skills align with their values.
Showcase Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to provide excellent guest service, resolve issues, and work effectively in a team. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Marriott
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Team Spirit
As a Recreation Experience Expert, being a team player is crucial. Be prepared to discuss how you’ve collaborated with colleagues in the past to enhance guest experiences and resolve any issues that arose.
✨Prepare for Common Questions
Anticipate questions related to guest service scenarios, such as how you would handle a difficult guest or manage scheduling conflicts. Practising your responses can help you feel more confident during the interview.
✨Research the Hotel's History and Values
Familiarise yourself with the London Marriott Hotel County Hall's history and its commitment to exceptional service. This knowledge will not only impress your interviewers but also help you align your answers with the hotel's values.
