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- Tasks: Serve guests with a smile, set up dining areas, and ensure a memorable experience.
- Company: Join the London Marriott Canary Wharf, part of the world's largest hospitality brand.
- Benefits: Enjoy global accommodation discounts, free gym access, and training opportunities.
- Why this job: Be part of a vibrant team, enhance your skills, and create unforgettable guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for service.
- Other info: Flexible part-time hours in a stunning waterfront location.
**Additional Information**
**Job Number** 25119098
**Job Category** Food and Beverage & Culinary
**Location** London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom, E14 4EDVIEW ON MAP (
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
We are hiring for a **Casual F&B Service Expert!**
**Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments**
London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the worldu2019s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.
**POSITION SUMMARY**
Our jobs arenu2019t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique u2013 with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Ensure positive guest relations by warmly welcoming, anticipate needs, engage in conversation and have general hotel and area knowledge.
Perform high quality and prompt guest service
Maintain cleanliness of work environment
Set up F&B areas, including setting restaurant tables, restocking supplies, polishing silverware
Accurately process all payment methods and record transactions in POS system in timely manner
Complete closing and opening duties
Follow excellent grooming standards
Manage room service orders and delivery
Follow all Health & Safety and Marriott Policy and Procedures
**In return for your hard work, we give youu2026**
Discounted accommodation at Marriott properties across the globe
Discounts at Marriott F&B outlets across the globe
Free uniform & dry-cleaning service.
Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.
Employee Assistance Program
Hotel Gym Access
Discounted Banqueting Packages
Training and Development opportunities
Apply Today!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Casual F&B Service Expert employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Service Expert
✨Tip Number 1
Familiarise yourself with the Marriott brand and its values. Understanding their commitment to exceptional guest service will help you align your approach during interviews and interactions.
✨Tip Number 2
Network with current or former employees of Marriott. They can provide insights into the company culture and what it takes to succeed as a Casual F&B Service Expert.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Be ready to discuss how you would handle various guest interactions, showcasing your ability to create memorable experiences.
✨Tip Number 4
Visit the London Marriott Hotel Canary Wharf if possible. Familiarising yourself with the environment can give you an edge in understanding the specific needs and expectations of the role.
We think you need these skills to ace Casual F&B Service Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual F&B Service Expert. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences where you provided excellent guest service or worked in a food and beverage environment.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for this role, such as communication, teamwork, and attention to detail. Include any experience with POS systems or knowledge of health and safety regulations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is vital in the hospitality industry.
How to prepare for a job interview at Marriott
✨Know the Company
Before your interview, take some time to research Marriott International and the London Marriott Hotel Canary Wharf. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
As a Casual F&B Service Expert, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlight your ability to engage with guests and create memorable experiences.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and maintain a professional appearance that aligns with the grooming standards of Marriott. This shows that you respect the company and the role you're applying for.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or the hotel's approach to guest service. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
