At a Glance
- Tasks: Shape a positive workplace culture and drive employee engagement at Marriott.
- Company: Join the world's leading hospitality brand with over 8100 hotels globally.
- Benefits: Enjoy meals on duty, discounts, and performance incentives.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on team culture and employee development.
- Qualifications: HR experience in hospitality and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
About us: As the #1 leader in hospitality worldwide, Marriott International has 8100+ hotel properties and 30 top hotel brands. We are in 133 countries and territories, and we are still growing. Unmatched opportunities await you. The next step in your career could lead to your greatest adventure.
Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is the home to Chop & Plant, our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability. We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.
Our highest priority is making you feel as welcome as our guests. We want you to know you are important to us and that you will make an impact in your role, and for that, you will be appreciated and valued.
Benefits:
- Meals & refreshments on duty
- Uniforms
- Performance based incentives
- Learning and development opportunities
- Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide
- Recognition programmes
Job Overview
The People, Culture & Development Lead is responsible for shaping and driving a positive workplace culture, ensuring the hotel attracts, develops, and retains top talent. This role oversees recruitment, onboarding, and continuous training and development, while supporting performance management and employee care initiatives. The position plays a key role in driving engagement, compliance, and alignment with the hotel's core values and brand standards.
Key Responsibilities
- Culture & Engagement
- Champion Marriott's culture and values across all departments, creating an inclusive and motivating environment.
- Develop and implement initiatives to enhance employee engagement and satisfaction.
- Work with the General Manager on recognition programs and team-building activities to strengthen morale and promote teamwork.
- Act as the on-property contact for leadership and team members on cultural and people-related matters.
- Talent Acquisition & Onboarding
- Lead end-to-end recruitment processes, ensuring timely and effective hiring aligned with business needs.
- Build strong relationships with local talent networks and hospitality schools to attract high-quality candidates.
- Oversee onboarding programs to ensure new hires integrate seamlessly into the Marriott culture and operational standards.
- Learning & Development
- Manage training and development programs using Marriott's DLZ platform and other tools.
- Identify skill gaps and create tailored learning plans to support career progression.
- Facilitate leadership development initiatives and succession planning.
- Monitor training compliance and maintain accurate records.
- Performance & People Care
- Support managers with performance management processes, including goal setting, reviews, and coaching.
- Provide guidance on employee relations, conflict resolution, and disciplinary procedures in line with company policies.
- Ensure compliance with employment legislation and Marriott HR standards.
- Promote well-being initiatives and provide resources for employee support.
- Chair the hotel's employee committee, driving the social, community & charity calendar of events and collecting the representatives' departmental questions & ensuring all answered in a professional and timely manner.
- Support the GM with the twice yearly 'Empowered' employee engagement surveys by encouraging all associates to participate & support the leadership team to interpret & share the results and facilitate action planning for improvement.
- General & Administrative
- Maintain accurate HR documentation and reporting.
- Ensure confidentiality and integrity in handling sensitive information.
- Contribute to continuous improvement of HR processes and systems.
Accountability
- Drive a positive and productive workplace culture.
- Achieve recruitment and retention targets.
- Ensure compliance with Marriott HR standards and legal requirements.
- Deliver effective training and development programs that enhance performance and engagement.
Qualifications & Requirements
- Experience in a HR role ideally within hospitality.
- Strong knowledge of recruitment, training, and performance management practices.
- Familiarity with Marriott systems, DLZ, Serve 360 & TakeCare platform/initiatives preferred.
- Excellent interpersonal, communication, and organizational skills.
- Ability to influence, coach, and build trust across all levels.
- High integrity, confidentiality, and commitment to employee well-being.
People, Culture in Manchester employer: Marriott Manchester Victoria and Albert Hotel
At Marriott International, we pride ourselves on being a top employer in the hospitality industry, offering unparalleled opportunities for personal and professional growth. Located in the vibrant Spinningfields District of Manchester, our culture prioritises employee engagement and well-being, with benefits such as performance-based incentives, comprehensive training programmes, and discounts across our global network of hotels. Join us at the Manchester Marriott Victoria & Albert Hotel, where your contributions are valued, and you can truly make an impact in a supportive and inclusive environment.
Contact Details:
Marriott Manchester Victoria and Albert Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People, Culture in Manchester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Marriott Manchester Victoria and Albert Hotel!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Marriott Manchester Victoria and Albert Hotel.
We think you need these skills to ace People, Culture in Manchester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Marriott Manchester Victoria and Albert Hotel. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Marriott Manchester Victoria and Albert Hotel and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Marriott Manchester Victoria and Albert Hotel. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Marriott Manchester Victoria and Albert Hotel's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Marriott Manchester Victoria and Albert Hotel
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Marriott Manchester Victoria and Albert Hotel.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Marriott Manchester Victoria and Albert Hotel will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Marriott Manchester Victoria and Albert Hotel and how you would contribute to adapting HR strategies.
