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For Companies At a Glance
- Tasks: Join our team to clean and maintain guest rooms and public areas.
- Company: Be part of Marriott, a leading global hotel brand focused on exceptional hospitality.
- Benefits: Enjoy free meals, uniform provided, discounts worldwide, and career development opportunities.
- Why this job: Experience a supportive culture that values your wellbeing and offers growth within a respected company.
- Qualifications: High school diploma or equivalent and at least 1 year in customer service.
- Other info: Join us for a journey of excellence and sustainability in hospitality.
The predicted salary is between 20000 - 28000 £ per year.
Overview
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott\’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
Here\’s what your journey with us entails:
- Assist with guest requests such as providing VIP room amenities etc.
- Communicate and collaborate with Housekeeping Supervisors to ensure smooth operations.
- Maintain linen and stores in a tidy and organised manner.
- Stock and distribute linens to various departments as needed.
- Ensure cleanliness and hygiene in linen storage areas.
- Perform regular inventory checks to ensure sufficient stock levels.
- Support the housekeeping team by delivering guest requests and stocking carts.
- Handle heavy loads and perform physical tasks such as lifting and transporting linens.
Safety and Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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Linen Porter employer: Marriott Leicester
Contact Detail:
Marriott Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the specific hotel brand's values and culture. Understanding Marriott's commitment to exceptional hospitality will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Marriott. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Prepare to discuss your previous customer service experience in detail. Highlight specific situations where you went above and beyond to meet guest needs, as this will demonstrate your dedication to providing excellent service.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since the role involves supporting a team to reach common goals, be ready to share examples of how you've successfully worked with others in past roles.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Linen Porter position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, especially in customer service roles. Highlight any specific tasks that relate to cleaning, maintenance, or hospitality.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering exceptional service. Mention how your values align with the company's culture of respect and kindness.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Marriott Leicester
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional hospitality. Share any previous experiences where you went above and beyond for guests, as this will demonstrate your commitment to creating memorable experiences.
✨Highlight Teamwork Skills
Since the role involves supporting a team to reach common goals, be prepared to discuss examples of how you've successfully worked in a team environment. Emphasise your ability to listen and respond to colleagues' concerns.
✨Demonstrate Attention to Detail
The job requires maintaining high cleanliness standards. Be ready to talk about your approach to cleaning and organisation, and provide examples of how you've ensured quality in your previous roles.
✨Prepare Questions About Company Culture
Show that you're interested in the workplace culture by preparing thoughtful questions about the team's dynamics and the company's commitment to employee wellbeing. This will reflect your desire to be part of a respectful and kind environment.