At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join one of the world's leading hotel brands with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, career development, and a supportive work environment.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience is a plus, but passion for hospitality is key.
- Other info: Great opportunities for career advancement within Marriott's global network.
The predicted salary is between 10 - 16 £ per hour.
Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world\’s leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
- Free Meals on
Duty: Enjoy complimentary meals while
at work. - Uniform Provided : A professional uniform is supplied for all
employees. - Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries. - Pension Scheme: Participation in The People’s Pension.
- Employee Assistance
Programme : Free and confidential
support for various challenges, including financial advice, stress, and health
issues. - Career
Development: Opportunities for
career growth and internal transfers within Marriott\’s global network. - Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Welcome and assist guests with a warm and friendly demeanour, ensuring
a positive dining experience. - Take and serve orders accurately, adhering to quality and
presentation standards. - Provide detailed information about menu items, including ingredients and
preparation methods. - Maintain cleanliness and organisation in the dining area and service
stations. - Coordinate with kitchen staff to ensure timely and accurate delivery of
food and beverages. - Handle guest inquiries and complaints professionally, resolving issues
promptly. - Promote restaurant services and specials to enhance guest
experience and drive sales. - Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and
Company Policies:
- Follow all company and
safety and security policies and procedures. - Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager. - Complete safety training
and certifications. - Ensure uniform and
personal appearance are clean and professional. - Maintain confidentiality
of proprietary information. - Communicate with others
using clear and professional language. - Develop and maintain
positive working relationships with others. - Support the team to reach
common goals. - Listen and respond
appropriately to the concerns of other employees. - Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
- Related Work Experience:
At least 1 year of related work experience in a customer service role. - Supervisory Experience:
None required. - License or Certification: None required.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!
Waiter / Waitress - 16h in Leicester employer: Marriott Leicester
Contact Detail:
Marriott Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress - 16h in Leicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marriott's values and mission. This way, you can show how your passion for hospitality aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to deliver that exceptional service.
✨Tip Number 3
Dress to impress! When you show up for your interview, wear something smart and professional. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Waiter / Waitress - 16h in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Professional Yet Friendly: Your written application should reflect the warm and friendly demeanour we expect from our team. Use a professional tone but don’t be afraid to let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our dynamic team!
How to prepare for a job interview at Marriott Leicester
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will not only impress your interviewers but also show that you're genuinely interested in providing exceptional service.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Dress to Impress
Even though a uniform will be provided, make sure to dress smartly for the interview. A professional appearance shows that you take the opportunity seriously and respect the company's standards.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. This is crucial in hospitality, as it reflects your ability to understand and address guest needs effectively.