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- Tasks: Join our team to clean and maintain guest rooms and public areas with a focus on excellence.
- Company: Be part of one of the world's leading hotel brands, dedicated to exceptional hospitality.
- Benefits: Enjoy free meals, provided uniforms, a pension scheme, and access to training for career growth.
- Other info: Join us for a journey that prioritises sustainability and teamwork!
- Why this job: Experience a supportive culture that values respect, kindness, and personal development.
- Qualifications: High school diploma or equivalent and at least 1 year in a customer service role.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here’s what your journey with us entails:
- Clean and maintain guest rooms, public areas, and back-of-house areas to the highest standards.
- Change bed linens and make beds.
- Dust, polish, and vacuum rooms and corridors.
- Clean bathrooms, replenish amenities, and ensure all fixtures are in working order.
- Handle guest requests for additional items or services.
- Report any maintenance issues or safety hazards to the supervisor.
- Ensure all cleaning equipment and supplies are used and stored correctly.Follow all company and safety and security policies and procedures.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and
- Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Compensation: Competitive salary
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Housekeeper Casual employer: Marriott Leicester
Contact Detail:
Marriott Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Casual
✨Tip Number 1
Familiarise yourself with the hotel brand's values and mission. Understanding their commitment to hospitality and guest experience will help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to discuss specific examples of how you've maintained high standards in cleanliness and guest satisfaction, as this will demonstrate your capability for the role.
✨Tip Number 3
Prepare to showcase your teamwork skills. Since the job involves working closely with others, think of instances where you've successfully collaborated with colleagues to achieve common goals, which will illustrate your ability to contribute positively to the team.
✨Tip Number 4
Be ready to discuss your approach to handling guest requests and complaints. Showing that you can respond professionally and effectively to guests' needs will highlight your customer service skills and commitment to creating memorable experiences.
We think you need these skills to ace Housekeeper Casual
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any previous roles where you maintained high standards of cleanliness and guest satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to creating memorable experiences for guests. Mention specific skills that align with the responsibilities listed in the job description.
Highlight Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and attention to detail. These are crucial for a role in hospitality and will demonstrate your fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Marriott Leicester
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional hospitality during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for guests.
✨Highlight Teamwork Skills
Since this role involves working closely with others, be prepared to discuss your experience in a team environment. Talk about how you’ve supported colleagues and contributed to common goals in past jobs.
✨Demonstrate Attention to Detail
As a housekeeper, attention to detail is crucial. Be ready to provide examples of how you ensure high standards in cleanliness and organisation. Mention any specific cleaning techniques or practices you follow.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their culture of respect and kindness. This demonstrates that you value a positive work environment and are keen to contribute to it.