At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests every day.
- Company: Join Marriott, a global leader in hospitality known for exceptional service.
- Benefits: Enjoy free meals, discounts on stays, and career development opportunities.
- Why this job: Be part of a supportive team that values respect, kindness, and personal growth.
- Qualifications: High school diploma or equivalent; 1 year of customer service experience preferred.
- Other info: No specific certifications required; just bring your passion for cleanliness!
The predicted salary is between 20000 - 30000 £ per year.
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Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world\’s leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
- Free Meals on
Duty:Enjoy complimentary meals while
at work. - Uniform Provided:A professional uniform is supplied for all
employees. - Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries. - Pension Scheme:Participation in The People’s Pension.
- Employee Assistance
Programme:Free and confidential
support for various challenges, including financial advice, stress, and health
issues. - Career
Development:Opportunities for
career growth and internal transfers within Marriott\’s global network. - Training and
Development:Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Clean and maintain guest
rooms, public areas, and back-of-house areas to the highest standards. - Change bed linens and make
beds. - Dust, polish, and vacuum
rooms and corridors. - Clean bathrooms, replenish
amenities, and ensure all fixtures are in working order. - Handle guest requests for
additional items or services. - Report any maintenance
issues or safety hazards to the supervisor. - Ensure all cleaning
equipment and supplies are used and stored correctly. - Follow all company and
safety and security policies and procedures. - Maintain confidentiality
of proprietary information. - Communicate with others
using clear and professional language. - Develop and maintain
positive working relationships with others. - Support the team to reach
common goals. - Listen and respond
appropriately to the concerns of other employees. - Ensure adherence to quality expectations and
- Safety and
Company Policies: - Follow all company and
safety and security policies and procedures. - Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager. - Complete safety training
and certifications. - Ensure uniform and
personal appearance are clean and professional. - Maintain confidentiality
of proprietary information. - Communicate with others
using clear and professional language. - Develop and maintain
positive working relationships with others. - Support the team to reach
common goals. - Listen and respond
appropriately to the concerns of other employees. - Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
- Education: High
school diploma or G.E.D. equivalent. - Related Work
Experience: At least 1 year of related work experience in a customer service
role. - License or
Certification: None required.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!
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HOTEL CLEANLINESS EXPERT employer: Marriott Leicester
Contact Detail:
Marriott Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOTEL CLEANLINESS EXPERT
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and protocols of the hotel industry. Understanding the expectations for guest room and public area cleanliness will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service roles, especially in hospitality. Be ready to share examples of how you've contributed to a positive guest experience, as this is crucial for a Hotel Cleanliness Expert.
✨Tip Number 3
Network with current or former employees of the hotel brand you're applying to. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your teamwork skills and how you handle feedback. The role requires collaboration with other staff members, so showcasing your ability to work well in a team will set you apart from other candidates.
We think you need these skills to ace HOTEL CLEANLINESS EXPERT
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Hotel Cleanliness Expert position. Understand the responsibilities and preferred qualifications to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service and cleaning roles in your CV. Use specific examples that demonstrate your attention to detail and commitment to maintaining high standards of cleanliness.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your values align with the company's culture of respect and kindness. Mention any previous experience that showcases your ability to work well in a team and handle guest requests effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Marriott Leicester
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional hospitality during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for guests.
✨Demonstrate Attention to Detail
As a Hotel Cleanliness Expert, attention to detail is crucial. Be prepared to discuss how you ensure high standards of cleanliness and maintenance in your previous jobs. Mention any specific cleaning protocols or techniques you follow.
✨Highlight Teamwork Skills
This role requires collaboration with other team members. Share examples of how you've successfully worked in a team environment, supported colleagues, and contributed to common goals in past positions.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their culture of respect and kindness. This demonstrates that you value a positive work environment and are eager to be part of their team.