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- Tasks: Manage event enquiries and deliver exceptional guest experiences while maximising revenue.
- Company: Join the dynamic team at Leeds Marriott Hotel, part of a global family.
- Benefits: Enjoy discounts, learning opportunities, recognition programs, and wellbeing initiatives.
- Why this job: Be part of exciting events and make lasting connections in a vibrant environment.
- Qualifications: Customer service or sales experience; hotel experience preferred.
- Other info: Great career growth potential in a supportive and team-spirited atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity comes through our doors with every enquiry you handle — and you never know which event, client, or celebration you’ll help bring to life next.
We are hiring a Maternity Cover Sales & Events Executive. We are looking for a dynamic and detail-driven Sales & Events Executive (Maternity Cover) to take responsibility for managing event and group enquiries from initial contact through to seamless handover to operations and beyond. This role plays a key part in delivering exceptional guest experiences while maximising revenue, conversion, and repeat business. You’ll provide outstanding customer service at every stage of the event journey, ensuring each booking is handled with care, professionalism, and a strong commercial focus.
What you’ll do:
- Manage and convert incoming event and group enquiries
- Provide a compelling sales experience to drive conversion and repeat business
- Prepare detailed event documentation and coordinate with all hotel departments to ensure smooth event execution
- Liaise with clients throughout the planning process, confirming all event details verbally and in writing
- Conduct engaging show rounds to showcase the hotel and win new business
- Identify opportunities to upsell and maximise event revenue
- Manage bedroom blocks and meeting space inventory for assigned groups
- Accurately forecast group rooms and event revenue
- Coordinate pre- and post-event meetings to review group needs and feedback
- Proactively re-solicit previous clients to secure future business
- Work within Marriott brand standards and sales processes at all times
- Ensure booking integrity and accuracy using hotel systems
What we’re looking for:
Experience:
- Background in customer service, sales, or event management
- Hotel experience preferred
Skills & Knowledge:
- Strong sales and negotiation skills
- Excellent communication (verbal, listening, and written)
- Knowledge of meetings and event planning
- Understanding of menu planning, banquet service, and event operations
- Knowledge of event technology and current industry trends
- Strong organisation and time management skills
- Ability to build lasting client relationships
- Problem-solving mindset with a proactive approach
- Confidence using Microsoft Office and hotel systems
Education:
- High School Diploma or equivalent required
- Bachelor’s Degree preferred
Guest Satisfaction:
- Set a positive example for guest relations
- Respond professionally and efficiently to guest feedback and concerns
- Ensure all departments understand event requirements and service expectations
- Continuously seek opportunities to improve the planner and guest experience
Sales & Revenue Focus:
- Deliver a high-impact sales approach to increase conversion
- Upsell products and services throughout the event lifecycle
- Assist with site visits and client inspections
- Manage customer budgets effectively while maximising revenue
Rewards for work, benefits for your lifestyle:
You’ll be supported in and out of the workplace through discounts on hotel rooms, gift shop items, food and beverage, learning and development opportunities, recognition programs including incentives and an annual awards celebration, wellbeing programs including free massages and chiropody sessions, and encouraging management.
About Leeds Marriott Hotel:
The Leeds Marriott Hotel comprises immaculately appointed guest rooms and suites, each offering thoughtful touches such as comfortable bedding, flat-screen TVs, spacious work desks, high-speed Wi-Fi, and tea and coffee-making facilities. Guests seeking an elevated experience can opt for an Executive Room, which includes complimentary access to our Executive Lounge. The hotel also features a 24/7 Guest Fitness Centre and a vibrant Italian dining experience at Gino D’Acampo Restaurant. With eight flexible and well-designed event spaces, expert planning teams, and a prime city-centre location close to Leeds’ most popular attractions, the hotel is a leading destination for both business and social events.
Sales Executive- Maternity Cover in Leeds employer: Marriott Leeds
Contact Detail:
Marriott Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive- Maternity Cover in Leeds
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Marriott's values and culture. This way, you can show how your vibe matches theirs and why you're the perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. It shows you're genuinely interested and helps you figure out if this is the right place for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch that they’ll appreciate!
We think you need these skills to ace Sales Executive- Maternity Cover in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Executive role. Highlight your relevant experience in customer service and event management, and connect it to how you can contribute to our team at Marriott. We love seeing how you fit into our family!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Marriott!
How to prepare for a job interview at Marriott Leeds
✨Know Your Stuff
Before the interview, dive deep into Marriott's values and the specifics of the Sales Executive role. Familiarise yourself with their event management processes and customer service standards. This will help you speak confidently about how your experience aligns with their expectations.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted enquiries into bookings. Highlight your negotiation skills and any upselling techniques you've used. This will demonstrate your ability to drive revenue and enhance guest experiences.
✨Engage with Enthusiasm
During the interview, let your passion for customer service and event planning shine through. Use engaging body language and maintain eye contact. Remember, they’re looking for someone who can create memorable experiences, so show them you’re the right fit!
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of events they typically host, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
