At a Glance
- Tasks: Welcome guests, ensure smooth check-outs, and provide exceptional customer service.
- Company: Join the London Marriott Hotel Maida Vale, a stylish hub in Northwest London.
- Benefits: Enjoy discounts on hotel stays, meals, and wellness programs.
- Other info: Embrace diversity and inclusivity in a supportive community.
- Why this job: Be part of an award-winning brand that values teamwork and personal growth.
- Qualifications: High school diploma or GED; 3 years in food and beverage or related fields.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a passionate Assistant Restaurant & Banqueting Manager to join our team at London Marriott Hotel Maida Vale. You deserve a career that fulfills your purpose and allows you to dream without limits. Join a team where everyone has a voice, be inspired by possibilities, and discover your future. Begin your purpose, belong to a global community, and become the best version of yourself. At Marriott... Be you.
The impact you\'ll make
First impressions are everything. You\'ll set the tone for every guest\'s stay with a warm welcome, answer questions about hotel services, and help make their visit special. You\'ll also ensure a smooth check-out experience, leaving guests happy.
Perks you deserve
- Discounts on hotel rooms, gift shop items, food, and beverages
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Supportive management
- Team-spirited colleagues
Why work with us?
In addition to standard benefits, you will have the opportunity to be part of an award-winning international brand that celebrates your talents and fosters a motivating, empowering environment. We emphasize teamwork, continuous improvement, and passion for service. We provide excellent customer service, respond proactively to employee concerns, and use coaching skills throughout the property.
Ensuring exceptional customer service
- Provide excellent customer service and respond quickly to guest concerns
- Understand and set service expectations aligned with our brand culture
- Take ownership of guest complaints until resolved and follow up to ensure satisfaction
- Build relationships with guests to encourage repeat business
Additional responsibilities
- Comply with all corporate accounting procedures
- Assist GM with annual Quality audit as needed
About London Marriott Maida Vale
Located near iconic attractions like Abbey Road Studios, our hotel celebrates uniqueness and the dreamers who make their mark. We are stylish, cool, and the heartbeat of Northwest London. Join us to create lasting memories and be part of a community that values diversity and excellence.
We are committed to equal opportunity employment, valuing and celebrating diverse backgrounds and experiences, and fostering an inclusive environment.
About Marriott International
Marriott strives to elevate hospitality through innovation and comfort. As a host, you will deliver thoughtful, heartfelt service that upholds our legacy of \"Wonderful Hospitality. Always.\" Our brands, including JW Marriott, offer unique opportunities for training, development, recognition, and pursuing your passions in a luxurious environment focused on holistic well-being.
Qualifications
- High school diploma or GED; 3 years experience in food and beverage, culinary, or related areas
- 2-year degree from an accredited university in Food Service Management, Hospitality, Business Administration, or related field; 1 year experience in food and beverage or related areas
Part of Marriott International, offering opportunities for internal promotion, world-class training, and a supportive community. We also offer discounted room nights, meals, spa access, and benefits including health and life assurance.
#J-18808-LjbffrAssistant Restaurant & Banqueting Manager - London Marriott Hotel Maida Vale in City of Westminster employer: Marriott International, Inc.
At London Marriott Hotel Maida Vale, we pride ourselves on being an exceptional employer that champions personal growth and a vibrant work culture. Our team enjoys a range of benefits including discounts on hotel services, comprehensive learning opportunities, and a supportive management structure that values every voice. Join us in a stylish environment where your passion for hospitality can flourish, and be part of a diverse community dedicated to creating memorable experiences for our guests.
Contact Details:
Marriott International, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant & Banqueting Manager - London Marriott Hotel Maida Vale in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marriott International, Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marriott International, Inc.
Don't be shy about reaching out to Marriott International, Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant & Banqueting Manager - London Marriott Hotel Maida Vale in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marriott International, Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marriott International, Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
