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- Tasks: Lead Rooms Operations to boost guest satisfaction and profitability in a vibrant hotel environment.
- Company: A top international hotel chain known for exceptional guest experiences.
- Benefits: Competitive salary, career advancement opportunities, and a dynamic work culture.
- Why this job: Shape unforgettable guest experiences while driving revenue in a prestigious hotel.
- Qualifications: Degree in Business Administration and experience in guest services required.
- Other info: Join a passionate team dedicated to excellence in hospitality.
The predicted salary is between 43200 - 72000 £ per year.
A leading international hotel chain is seeking a strategic leader for Rooms Operations in Greater London. The role requires managing profitability, enhancing guest satisfaction, and overseeing departmental operations including Front Office and Housekeeping.
Ideal candidates should have a degree in Business Administration and relevant experience in guest services. The position emphasizes strong leadership, operational strategy development, and a commitment to improving overall guest experiences.
Rooms Operations Director: Guest Experience & Revenue in London employer: Marriott Hotels Resorts
Contact Detail:
Marriott Hotels Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rooms Operations Director: Guest Experience & Revenue in London
✨Tip Number 1
Network like a pro! Connect with industry professionals on LinkedIn and attend hospitality events. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to showcase your knowledge about their guest experience strategies and how you can contribute to enhancing them.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations. We know that strong leadership is key in this role, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream job in Rooms Operations!
We think you need these skills to ace Rooms Operations Director: Guest Experience & Revenue in London
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can manage profitability and enhance guest satisfaction through your past experiences.
Tailor Your Experience: Don’t just list your previous roles; connect them to the responsibilities of the Rooms Operations Director. We’re looking for relevant experience in guest services, so make it clear how your background aligns with our needs.
Leadership Matters: Since this role emphasises strong leadership, share examples of how you've led teams or projects successfully. We love to see how you’ve developed operational strategies that improved guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Marriott Hotels Resorts
✨Know Your Numbers
As a Rooms Operations Director, you'll need to manage profitability. Brush up on key financial metrics related to hotel operations, such as RevPAR and ADR. Be ready to discuss how you've improved these figures in past roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've successfully led teams in the past, particularly in Front Office or Housekeeping. Highlight your approach to motivating staff and enhancing guest satisfaction.
✨Understand Guest Experience Trends
Stay updated on the latest trends in guest services and experience management. Be prepared to discuss innovative strategies you've implemented to enhance guest satisfaction and how you plan to apply them in this role.
✨Operational Strategy is Key
The position emphasises operational strategy development. Think about specific strategies you've developed or executed that improved departmental operations. Be ready to share these insights and how they can be adapted for the hotel chain.
