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- Tasks: Assist guests with luggage and provide top-notch concierge services.
- Company: Join the prestigious London Marriott Hotel Grosvenor Square.
- Benefits: Enjoy competitive pay, flexible benefits, and 28-35 days holiday.
- Why this job: Be part of a dynamic team in a luxury hotel environment.
- Qualifications: Passion for hospitality and excellent customer service skills.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 22000 - 30000 £ per year.
Experience 5-star service at the London Marriott Hotel Grosvenor Square, perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks. Our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and a vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room.
Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. We are now recruiting for a dynamic and passionate Luggage Porter to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world-class training is available to you.
JOB SUMMARY: This Key Front Line Associate position is tasked with assisting our guests efficiently, courteously and professionally in all Concierge services including luggage handling, local area attraction & assistance, valet parking and any reasonable guest request. Maintaining Marriott’s high standard of hospitality at all times by providing professional and personalised service that exceeds expectations; by innovative use of technology and classic hospitality skill sets to provide high-quality and memorable guest experiences at London Marriott Grosvenor Square.
WHAT WE CAN OFFER YOU: Step into a world of opportunity with an award-winning international brand that truly values who you are. As part of Marriott International, the world’s largest hospitality family, you’ll discover endless possibilities to grow, connect, and shine. We believe in celebrating individuality and helping you reach your full potential. Enjoy fabulous, flexible benefits designed to support your well-being—both inside and outside of work.
- Competitive salary package
- 28 days holiday including bank holidays increasing to a maximum of 35 days
- Accommodation Service Charge upon successful completion of probation
- Season ticket loans
- Discounted room rates for you & friends and family
- Recommend a friend scheme
- Complimentary dry cleaning
- Pension scheme to help you save for the future
- Life assurance
- Competitive car lease schemes
- Access to major high street discounts
CAREER GROWTH AND PROFESSIONAL ADVANCEMENT: World-class international career opportunities within Marriott hotels tailored to your specific needs. Professional learning and development opportunities- because a fulfilling career is so much more rewarding. Tuition aid. Unlock access to world-class trainers and elevate your potential.
HEALTH, WELLBEING AND SOCIAL IMPACT: Complimentary meals on duty. Complimentary use of the Gym. Cycle to work scheme. Community activities like canal cleaning, volunteering at farms, plogging and much more.
RECOGNITION AND THE SOCIAL SCENE: Annual parties, Christmas lunches, summer BBQ's and Easter celebrations. Length of service rewards and invitations to recognition events. Monthly/yearly recognition schemes. Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Guest Arrival Expert Luggage Porter Grosvenor Square employer: Marriott Hotels Resorts
Contact Detail:
Marriott Hotels Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Arrival Expert Luggage Porter Grosvenor Square
✨Tip Number 1
Get to know the hotel and its surroundings! Familiarise yourself with the local attractions, dining options, and transport links. This way, when you chat with potential employers, you can show off your knowledge and passion for the area.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online forums where you can connect with industry professionals. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your interview skills! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll present yourself as the perfect Luggage Porter for Marriott.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Marriott.
We think you need these skills to ace Guest Arrival Expert Luggage Porter Grosvenor Square
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our team at the London Marriott Hotel Grosvenor Square.
Tailor Your Application: Make sure to tailor your application specifically for the Luggage Porter role. Highlight any relevant experience in guest services or hospitality, and mention how you can maintain our high standards of service while creating memorable experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits right there.
How to prepare for a job interview at Marriott Hotels Resorts
✨Know the Hotel Inside Out
Before your interview, take some time to research the London Marriott Hotel Grosvenor Square. Familiarise yourself with its amenities, dining options, and unique features. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Luggage Porter, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry’s standards and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what success looks like in the Luggage Porter role. It demonstrates your enthusiasm and helps you gauge if the hotel is the right fit for you.
