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- Tasks: Create a welcoming atmosphere and manage guest arrivals with excellence.
- Company: Prestigious hospitality company in a luxurious London hotel.
- Benefits: Full-time position with opportunities for growth in a historic setting.
- Why this job: Be part of a vibrant team dedicated to exceptional guest experiences.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Join us to make every guest feel at home in style.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious hospitality company is seeking a Guest Arrival Expert to enhance guest experiences at their London hotel. The ideal candidate will create a welcoming environment, manage guest arrivals efficiently, and maintain high-quality standards.
Responsibilities include securing payments and providing essential information to guests.
This full-time position offers opportunities to work in a historic and luxurious setting, making every guest feel at home. Join a vibrant team dedicated to exceptional service.
Guest Arrival Expert (Doorman) - Luxury Hotel employer: Marriott Hotels Resorts
Contact Detail:
Marriott Hotels Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Arrival Expert (Doorman) - Luxury Hotel
✨Tip Number 1
First impressions matter! When you arrive for your interview, make sure to dress smartly and greet everyone with a warm smile. This sets the tone for how you'll interact with guests as a Guest Arrival Expert.
✨Tip Number 2
Know the hotel inside out! Familiarise yourself with the hotel's history, services, and any unique features. This knowledge will not only impress your interviewers but also help you provide exceptional service to guests.
✨Tip Number 3
Practice your communication skills! As a Guest Arrival Expert, you'll need to convey information clearly and warmly. Role-play common guest scenarios with a friend to build your confidence and ensure you're ready to shine.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Guest Arrival Expert (Doorman) - Luxury Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create a welcoming environment for our guests, so don’t be afraid to share your passion for hospitality.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We’re looking for someone who can manage guest arrivals efficiently, so mention any roles where you’ve done just that!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Guest Arrival Expert role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxurious hotel setting.
How to prepare for a job interview at Marriott Hotels Resorts
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand their commitment to luxury and exceptional service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Arrival Expert, you'll be the first point of contact for guests. Prepare examples from your past experiences where you’ve gone above and beyond to create a welcoming atmosphere. Highlight your ability to handle different personalities and situations with grace.
✨Dress to Impress
In the hospitality industry, appearance matters. Make sure you dress smartly and appropriately for the interview. A polished look not only reflects your professionalism but also shows that you understand the standards of a luxury hotel environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing multiple arrivals at once. Think through your responses ahead of time, focusing on how you would maintain high-quality standards while ensuring every guest feels valued.
