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- Tasks: Lead the housekeeping team to ensure a sparkling clean hotel experience for guests.
- Company: Join W Edinburgh, a vibrant and innovative hotel brand in the heart of the city.
- Benefits: Enjoy world-class training, unlimited career opportunities, and generous holiday entitlement.
- Why this job: Be part of a dynamic team that redefines luxury hospitality and creates memorable guest experiences.
- Qualifications: Previous experience in luxury hotels and strong leadership skills are essential.
- Other info: Work in a stunning new hotel with exciting amenities and a focus on wellness.
The predicted salary is between 36000 - 60000 £ per year.
W Edinburgh is hiring an Executive Housekeeper to join the team. We invite you to play an integral role in bringing to life this unique brand in the heart of Edinburgh. Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE ROLE
Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented, organised and a fantastic team leader.
As Executive Housekeeper, key aspects of your role will include:
- Recruit and retain the best talent on the market
- Design and implement the hotel's housekeeping policies, standards and procedures
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team
- Ensure compliance with all Health and Safety protocols
- Maintain inventory of guestroom supplies, cleaning supplies and uniform
- Maintain brand standards and adherence to look books
- Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
- Understand the impact of the department's operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
- Work in collaboration with all heads of departments to prioritise the overall success of the hotel
- Be a W brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent
Our ideal Executive Housekeeper is someone who has:
- A keen eye for detail
- Natural leadership skills
- Previous experience managing a large team
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in five star, luxury hotels
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city's festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel aims to redefine the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.
Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be our Executive Housekeeper today.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Executive Housekeeper in Edinburgh employer: Marriott Hotels Resorts
Contact Detail:
Marriott Hotels Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with W Hotels. A friendly chat can lead to insider tips or even a referral that could land you an interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how they align with the W brand's values of curiosity and boldness.
✨Tip Number 3
Prepare for the interview by researching W Edinburgh and its unique offerings. Be ready to discuss how you can contribute to their vision of redefining luxury and enhancing guest satisfaction. Tailor your answers to reflect their brand ethos.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm and professionalism, making you stand out from the crowd.
We think you need these skills to ace Executive Housekeeper in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences, as this aligns perfectly with our W brand values.
Be Detail-Oriented: As an Executive Housekeeper, attention to detail is key. Make sure your application reflects this by proofreading for any errors and ensuring your CV is well-organised. We appreciate clarity and precision in all aspects of our work!
Highlight Leadership Skills: We’re looking for a fantastic team leader! In your application, emphasise your previous management experience and how you’ve successfully led teams in the past. Share specific examples that demonstrate your ability to inspire and motivate others.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Marriott Hotels Resorts
✨Know the Brand Inside Out
Before your interview, dive deep into W Hotels' ethos and values. Understand their unique approach to luxury and how they aim to create memorable experiences for guests. This knowledge will help you align your answers with their brand vision.
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and develop talent. Highlight any specific training or policies you've implemented that improved team performance.
✨Emphasise Attention to Detail
In hospitality, details matter! Be ready to discuss how you ensure cleanliness and organisation in your previous roles. Share specific instances where your keen eye for detail made a significant impact on guest satisfaction or operational efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about scenarios related to guest complaints or team conflicts, and prepare structured responses that demonstrate your critical thinking and leadership abilities.