Front Desk Supervisor β€” Luxury Hotel & Global Growth in Bristol

Front Desk Supervisor β€” Luxury Hotel & Global Growth in Bristol

Bristol Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team, ensuring a warm welcome and smooth operations.
  • Company: Join the prestigious Bristol Marriott Royal Hotel, known for luxury and excellence.
  • Benefits: Enjoy top-notch training, global hotel discounts, and a lively work atmosphere.
  • Other info: Flexible shifts and opportunities for growth in the hospitality industry.
  • Why this job: Be part of a dynamic team in a luxury setting, making guests feel special.
  • Qualifications: Previous reception experience and outstanding customer service skills required.

The predicted salary is between 25000 - 30000 Β£ per year.

The Bristol Marriott Royal Hotel is seeking a Reception Supervisor to join the front office team. This role involves promoting a welcoming environment, assisting guests, and overseeing daily operations.

Ideal candidates will have reception experience in a similar hotel, excellent customer service skills, and flexibility for various shifts.

Benefits include industry-leading training, global hotel discounts, and a vibrant work environment.

Front Desk Supervisor β€” Luxury Hotel & Global Growth in Bristol employer: Marriot BR - Front Desk

The Bristol Marriott Royal Hotel is an exceptional employer, offering a vibrant work environment where team members are encouraged to grow and develop their skills through industry-leading training. With global hotel discounts and a focus on creating a welcoming atmosphere for both guests and staff, this role as a Front Desk Supervisor provides a unique opportunity to thrive in the luxury hospitality sector.

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Contact Details:

Marriot BR - Front Desk Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Front Desk Supervisor β€” Luxury Hotel & Global Growth in Bristol

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you create a welcoming environment for guests.

✨Tip Number 3

Be flexible with your availability. Luxury hotels often need staff for various shifts, so showing that you're adaptable can make you stand out as a candidate. Plus, it shows you're committed to being part of the team!

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Front Desk Supervisor β€” Luxury Hotel & Global Growth in Bristol

Reception Experience
Customer Service Skills
Flexibility for Various Shifts
Team Leadership
Communication Skills
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫑

Show Off Your Experience:Make sure to highlight your previous reception experience in similar hotels. We want to see how you've handled guest interactions and daily operations, so don’t hold back!

Customer Service is Key:Since this role is all about creating a welcoming environment, let us know about your excellent customer service skills. Share specific examples of how you've gone above and beyond for guests.

Flexibility Matters:We appreciate candidates who can adapt to various shifts. Mention your availability and any experience you have working flexible hours to show us you're ready for the dynamic nature of the role.

Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Marriot BR - Front Desk

✨Know the Hotel Inside Out

Before your interview, make sure to research The Bristol Marriott Royal Hotel thoroughly. Familiarise yourself with its history, values, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.

✨Showcase Your Customer Service Skills

As a Front Desk Supervisor, excellent customer service is key. Prepare examples from your past experience where you went above and beyond for guests. Think about specific situations that highlight your problem-solving skills and ability to create a welcoming environment.

✨Flexibility is Key

Since the role requires flexibility for various shifts, be ready to discuss your availability openly. Highlight any previous experience working in similar environments where you adapted to changing schedules or handled unexpected situations with ease.

✨Dress to Impress

First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally for your interview. This not only reflects your understanding of the hotel's standards but also shows respect for the interview process.