Customer Success Manager, Europe in London

Protecting and building a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides end-to-end brand control across 1,500+ platforms in 118+ countries. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement—so your team can move faster, protect revenue, and preserve brand equity across every digital touchpoint. Founded by Harvard Law graduates in 2020, MarqVision is backed by Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, Y Combinator, Softbank and Atinum Investments. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You\’ll Make an Impact at MarqVision

This role is a part of our Global Customer Success Team. Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value.

What you\’ll Achieve

• Build relationships with decision-makers and economic buyers to uncover business needs and priorities to establish a succession plan for your accounts
• Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale and extending through onboarding, business reviews, project success, and renewals
• Collaborate with the MarqVision Sales, Operation, Product teams in strategizing your accounts\’ growth
• Proactively engage each