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- Tasks: Assist in managing the betting shop and deliver top-notch customer service.
- Company: Chisholm Bookmakers, a family-run business with a rich history.
- Benefits: Starting pay of £12.48 per hour, flexible shifts, and full training provided.
- Why this job: Join a supportive team and develop your management skills in a dynamic environment.
- Qualifications: Must be 18+, motivated, and ready to learn new skills.
- Other info: Great opportunity for career growth in a well-established company.
The predicted salary is between 12 - 13 £ per hour.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and that of its employees, depends on training and development within the company. We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Cargo Fleet Area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
Responsibilities
- As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards.
- You will also be responsible for the supervision of the staff when managing, thereby ensuring the smooth running of the office.
- You should also be keen to learn new skills and be committed to providing the very best customer service.
Compliance
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
- Full training is given through our training programme.
Qualifications
- We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing.
- To cover our opening hours, we operate a flexible shift system.
- Our starting rate of pay is £12.48 per hour rising to £12.68 after training.
- Applicants must be aged 18 or over.
Requirements include:
- Minimum of 20 hours per week in a betting shop
- Motivated, flexible, and able to contribute as part of the management team
- Commitment to high standards of customer service
Betting Office Trainee Assistant Manager employer: Marquis Surveys Limited
Contact Detail:
Marquis Surveys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager
✨Tip Number 1
Get to know the company! Research Chisholm Bookmakers and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and management. Think about examples from your past experiences that demonstrate your skills and commitment to high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Chisholm Bookmakers and ready to contribute to their success.
We think you need these skills to ace Betting Office Trainee Assistant Manager
Some tips for your application 🫡
Show Your Motivation: We want to see your enthusiasm for the role! Make sure to highlight why you're excited about becoming a Betting Office Trainee Assistant Manager and how you can contribute to our team.
Tailor Your Application: Don’t just send a generic application. We love it when applicants take the time to tailor their CV and cover letter to reflect the specific skills and experiences that match the job description.
Highlight Customer Service Skills: Since providing top-notch customer service is key, be sure to include any relevant experience you have in this area. Share examples of how you've gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Marquis Surveys Limited
✨Know the Company Inside Out
Before your interview, take some time to research Chisholm Bookmakers. Understand their history, values, and what makes them unique in the betting industry. This will not only impress your interviewers but also help you tailor your answers to align with their company culture.
✨Showcase Your Customer Service Skills
As a Betting Office Trainee Assistant Manager, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your commitment to high standards and your ability to contribute positively to the team.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations in the betting shop. Think about scenarios involving staff supervision, customer complaints, or compliance with responsible gambling guidelines. Practising these responses can help you feel more confident during the interview.
✨Emphasise Your Flexibility and Motivation
The role requires a flexible approach to work hours and a proactive attitude. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Highlight any previous experiences where you demonstrated motivation and flexibility in your work.
