Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing a betting shop and supervise staff while ensuring excellent customer service.
- Company: Join Chisholm Bookmakers, a family-run business with over 70 years of experience in the betting industry.
- Benefits: Enjoy flexible shifts, comprehensive training, and a competitive starting pay of £12.48 per hour.
- Why this job: Be part of a supportive team focused on personal development and responsible gambling practices.
- Qualifications: Must be 18 or older, motivated, and ready to learn new skills.
- Other info: Work a minimum of 20 hours per week in a dynamic environment with evening and Sunday racing.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Seaton Delaval area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards. You will also be responsible for the supervision of the staff when managing, thereby ensuring the smooth running of the office. You should also be keen to learn new skills and be committed to providing the very best customer service.
ResponsibilitiesThe company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system.
Our starting rate of pay is £12.48 per hour, rising to £12.68 after training. Applicants must be aged 18 or over.
Betting Office Trainee Assistant Manager employer: Marquis Surveys Limited
Contact Detail:
Marquis Surveys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager
✨Tip Number 1
Familiarise yourself with the betting industry, especially the specific regulations around responsible gambling and underage betting. This knowledge will not only help you in the role but also show your commitment to the company's values during any discussions.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences will highlight your ability to contribute positively to the team.
✨Tip Number 3
Show your enthusiasm for learning by researching the latest trends in the betting industry and how they can be applied in a retail environment. This proactive approach will impress the hiring team and indicate your readiness to grow within the company.
✨Tip Number 4
Network with current or former employees of Chisholm Bookmakers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Betting Office Trainee Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or management roles. Emphasise any previous work in retail or betting environments, and include specific achievements that demonstrate your ability to contribute positively to a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your motivation to learn and grow within the business, and provide examples of how you have successfully worked in a team or managed responsibilities in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Marquis Surveys Limited
✨Show Your Enthusiasm for the Industry
Make sure to express your passion for the betting industry during the interview. Chisholm Bookmakers values motivated individuals, so sharing your interest in betting and customer service can set you apart from other candidates.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours and a collaborative approach, be prepared to discuss examples of how you've successfully worked in teams and adapted to changing situations in previous jobs.
✨Highlight Your Customer Service Skills
As a potential Assistant Manager, you'll need to provide excellent customer service. Share specific instances where you've gone above and beyond for customers, as this will show your commitment to maintaining high standards.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling guidelines, such as the Think 25 policy and self-exclusion measures. Being knowledgeable about these practices will demonstrate your commitment to operating the business responsibly.
