Betting Office Trainee Assistant Manager
Betting Office Trainee Assistant Manager

Betting Office Trainee Assistant Manager

Morpeth Apprenticeship No home office possible
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At a Glance

  • Tasks: Assist in shop preparation, supervise staff, and deliver top-notch customer service.
  • Company: Join Chisholm Bookmakers, a family-run business thriving since the 1950s in the North East.
  • Benefits: Enjoy flexible shifts, comprehensive training, and a competitive starting pay of £11.68 per hour.
  • Why this job: Be part of a supportive team focused on personal growth and responsible gambling.
  • Qualifications: Must be 18 or over, motivated, and ready to contribute positively.
  • Other info: Full training provided; work in a dynamic environment with evening and Sunday racing.

Chisholm Bookmakers is a family-run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees, depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.

We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 25 hours per week in our betting shop based in Morpeth, Northumberland. Applicants should be well motivated, prepared to work flexibly, and willing to make a positive contribution as part of the management team.

As a pro-active Assistant Manager, you will be responsible for:

  • Assisting in the preparation of the shop and marketing our products and services to the highest possible standards.
  • Supervising the staff when managing, thereby ensuring the smooth running of the office.
  • Learning new skills and providing the very best customer service.

The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:

  • Underage gambling / Think 25
  • Responsible gambling and Self-exclusion guidelines

Full training is given through our training program. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system.

Our starting rate of pay is £11.68 per hour, rising to £11.88 after training. Applicants must be aged 18 or over.

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Contact Detail:

Marquis Surveys Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Betting Office Trainee Assistant Manager

✨Tip Number 1

Familiarise yourself with the betting industry, especially the specific products and services offered by Chisholm Bookmakers. Understanding their unique selling points will help you engage in meaningful conversations during your interview.

✨Tip Number 2

Show your enthusiasm for customer service by preparing examples of how you've provided excellent service in previous roles. This will demonstrate your commitment to maintaining high standards in the betting shop.

✨Tip Number 3

Research the company's values and commitment to responsible gambling. Being able to discuss these topics will show that you align with their mission and are ready to contribute positively to their team.

✨Tip Number 4

Be prepared to discuss your flexibility in working hours, as the role requires covering various shifts. Highlight any previous experience you have with shift work or adapting to changing schedules.

We think you need these skills to ace Betting Office Trainee Assistant Manager

Customer Service Skills
Team Leadership
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Sales and Marketing Skills
Knowledge of Gambling Regulations
Training and Development
Conflict Resolution
Organisational Skills
Proactive Attitude
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or management roles. Emphasise any previous work in retail or similar environments, and include specific examples of how you've contributed to team success.

Write a Compelling Cover Letter: In your cover letter, express your motivation for applying to Chisholm Bookmakers. Highlight your willingness to learn and adapt, as well as your commitment to providing excellent customer service and adhering to responsible gambling guidelines.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.

How to prepare for a job interview at Marquis Surveys Limited

✨Show Your Enthusiasm for the Industry

Make sure to express your passion for the betting industry during the interview. Chisholm Bookmakers values motivated individuals, so sharing your interest in betting and customer service can set you apart from other candidates.

✨Demonstrate Flexibility and Team Spirit

Since the role requires working flexible hours and being part of a management team, be prepared to discuss your previous experiences where you adapted to changing situations or collaborated effectively with others.

✨Understand Responsible Gambling Practices

Familiarise yourself with responsible gambling guidelines, such as the Think 25 policy and self-exclusion measures. Showing that you understand these important aspects will demonstrate your commitment to operating the business responsibly.

✨Prepare Questions About Training Opportunities

Chisholm Bookmakers places great emphasis on training and development. Prepare thoughtful questions about the training programme and how it can help you grow within the company, showing that you are eager to learn and develop your skills.

Betting Office Trainee Assistant Manager
Marquis Surveys Limited
M
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