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- Tasks: Assist in shop preparation, supervise staff, and deliver top-notch customer service.
- Company: Join Chisholm Bookmakers, a family-run business thriving since the 1950s in the North East.
- Benefits: Enjoy flexible shifts, comprehensive training, and a competitive starting pay of £11.68 per hour.
- Why this job: Be part of a supportive team focused on personal growth and responsible gambling.
- Qualifications: Must be 18 or over, motivated, and ready to contribute positively to the management team.
- Other info: Flexible hours with evening and Sunday racing; full training provided.
Chisholm Bookmakers is a family-run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees, depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 25 hours per week in our betting shop based in Morpeth, Northumberland. Applicants should be well motivated, prepared to work flexibly, and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop and marketing our products and services to the highest possible standards.
- Supervising the staff when managing, thereby ensuring the smooth running of the office.
- Learning new skills and providing the very best customer service.
The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training program. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system.
Our starting rate of pay is £11.68 per hour, rising to £11.88 after training. Applicants must be aged 18 or over.
Betting Office Trainee Assistant Manager employer: Marquis Surveys Limited
Contact Detail:
Marquis Surveys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager
✨Tip Number 1
Familiarise yourself with the betting industry, especially the specific regulations around responsible gambling and underage betting. This knowledge will not only help you in interviews but also show your commitment to the company's values.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled difficult situations or provided exceptional service in previous roles. This will highlight your ability to contribute positively to the team.
✨Tip Number 3
Research Chisholm Bookmakers specifically, including their history and community involvement. Showing that you understand their family-run ethos and commitment to social responsibility can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work various shifts, as this is crucial for the role. Highlight any past experiences where you've successfully adapted to changing schedules or responsibilities.
We think you need these skills to ace Betting Office Trainee Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and any previous roles in customer service or management. Highlight any experience you have in the betting industry or similar environments.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and your enthusiasm for working in a family-run business. Mention your willingness to learn and adapt, as well as your commitment to providing excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a management role.
How to prepare for a job interview at Marquis Surveys Limited
✨Show Your Enthusiasm for the Industry
Make sure to express your passion for the betting industry during the interview. Chisholm Bookmakers values motivated individuals, so sharing your interest in betting and customer service can set you apart from other candidates.
✨Demonstrate Flexibility and Team Spirit
Since the role requires working flexible hours and being part of a management team, be prepared to discuss examples of how you've successfully worked in a team and adapted to changing situations in previous jobs.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling guidelines, such as the Think 25 policy and self-exclusion measures. Showing that you understand these practices will demonstrate your commitment to operating the business responsibly.
✨Prepare Questions About Training Opportunities
Chisholm Bookmakers places great emphasis on training and development. Prepare thoughtful questions about the training programme and how it can help you grow within the company, showing that you're eager to learn and develop your skills.
