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- Tasks: Lead a team to deliver exceptional customer service and maintain high cleanliness standards.
- Company: Historic British pub in Westminster with a friendly atmosphere.
- Benefits: Flexible shifts, employee discounts, and pension plans.
- Why this job: Join a passionate team dedicated to creating memorable guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Opportunity to grow in a vibrant and welcoming environment.
The predicted salary is between 30000 - 42000 £ per year.
A historic British pub in Westminster seeks a Shift Supervisor to manage day-to-day operations and lead a team with a focus on customer service. This role offers flexible shifts and various employee benefits, including discounts and pensions.
Your responsibilities include:
- Serving guests
- Setting high cleanliness standards
- Training team members
Join a friendly team dedicated to delivering great hospitality and making guests feel truly welcome.
Shift Supervisor: Lead Guest Experience & Team in City of Westminster employer: Marquis Of Granby - 31011
Contact Detail:
Marquis Of Granby - 31011 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor: Lead Guest Experience & Team in City of Westminster
✨Tip Number 1
Network like a pro! Chat with folks in the industry, especially those who work at pubs or restaurants. You never know who might have a lead on a Shift Supervisor role or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories about how you've made guests feel welcome in the past – it’s all about that vibe!
✨Tip Number 3
Be ready to demonstrate your skills! If you’re asked to do a trial shift or a practical assessment, treat it like a mini audition. Show them how you can lead a team and keep the pub running smoothly while keeping guests happy.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you an edge. Plus, it shows you’re keen and ready to jump into the action at our historic pub in Westminster.
We think you need these skills to ace Shift Supervisor: Lead Guest Experience & Team in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through. We want to see how you can make guests feel welcome and valued, so share any relevant experiences that highlight your dedication to great hospitality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Shift Supervisor role. Highlight your leadership skills and any experience in managing teams or training others, as these are key to helping us maintain our high standards.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with both guests and team members.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Marquis Of Granby - 31011
✨Know the Pub Inside Out
Before your interview, do a bit of research on the pub's history and its values. Understanding what makes this historic British pub unique will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond for guests, as this role is all about making people feel welcome and valued.
✨Demonstrate Leadership Qualities
As a Shift Supervisor, you'll be leading a team. Be ready to discuss your leadership style and how you motivate others. Share specific instances where you've successfully trained or guided team members to improve their performance.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Inquire about the team dynamics, training opportunities, or how they maintain high cleanliness standards. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
