At a Glance
- Tasks: Lead a dynamic team to grow and retain strategic accounts in the UK and Europe.
- Company: Join a fast-paced fintech company focused on innovative payment solutions.
- Benefits: Enjoy premium health coverage, generous time off, and remote work perks.
- Other info: Collaborate with global teams and thrive in a rapidly evolving environment.
- Why this job: Make a real impact by shaping commercial strategies and driving growth.
- Qualifications: 10+ years in account management with a strong track record in SaaS or fintech.
The predicted salary is between 121500 - 148500 £ per year.
In this role, you will lead a high-performing regional Account Management team to grow and retain strategic customers in the UK and Europe. You’ll own the regions commercial strategy, drive renewals and portfolio expansion, and partner with Product, Engineering, Legal, and Delivery to embed Marqeta in client operations as they scale. The position blends strategic advisory with hands-on leadership in complex enterprise relationships. You will shape account plans, run QBRs, and advocate for regional needs across internal teams. This is a high-impact, cross-functional leadership role in a fast-paced, payments-focused environment.
Pay / Benefits
- Premium Private Medical and Dental coverage
- Generous time off program with floating holidays
- Equity and Employee Stock Purchase Program
- Remote work stipend
- Annual development stipend
- Parental leave (up to 20 weeks)
Responsibilities
- Lead, mentor and develop a high-performing team of Account Managers
- Own the regional commercial strategy for existing strategic accounts in UK EU
- Drive growth opportunities (new corridors, new card programmes, adoption of Credit or RiskControl)
- Lead complex contract renewals and pricing negotiations
- Build executive relationships with C-level and product stakeholders
- Refine operational account management processes for excellence
- Guide strategic account planning and quarterly business reviews
- Act as internal voice for European customers, coordinating with Product, Engineering and Operations
- Maintain market intelligence on UK/European fintech, payments and regulatory shifts (e.g., PSD3, UK FCA)
Key requirements
- 10+ years of experience in enterprise account management, strategic partnerships, or similar within complex enterprise SaaS or fintech
- Proven track record leading and developing account teams to hit retention and growth targets
- Experience managing multi-year, multi-million pound/euro contract renewals and negotiations
- Strong relationship-building with technical and commercial leaders (CTOs, VPs of Engineering, CEOs, GMs, VPs of Product)
- Strategic thinker who maps customer business models to Marqeta solutions
- Cross-functional collaborator across global teams (Product, Legal, Delivery)
- Adaptable to fast-paced environments with shifting priorities
- Payments domain experience; card issuing is a plus
- relationship-building
- strategic thinking
- communication
- payments domain knowledge
- card issuing experience
- enterprise SaaS/fintech sales renewals
Director, Account Management - UK employer: Marqeta
Marqeta is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to work with leading Fintechs and financial institutions. Our hybrid work model ensures flexibility while maintaining a vibrant office environment, making it an ideal place for those seeking meaningful and rewarding careers in the payments industry.
