Key Account Manager - EU / UK in London

As Marqeta’s Key Account Manager, you will partner with a cross‑functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship‑building experience to provide exceptional client service, uncover revenue‑generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business. The role is a hybrid position. Employees must be based within 35 miles of our London office and are expected to work on site two days a week (Tuesday and Thursday) with the flexibility to work remotely on the remaining days.

The Impact You’ll Have

• Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them.
• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.
• Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.
• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross‑functional efforts and love connecting people and ideas to drive innovation.
• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.
• Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside the box and find creative solutions to strategic challenges.

Who You Are

• 10+ years of commercial account management experience
• Strong communication skills (interpersonal, verbal, presentation, written, email) and a track record of creating and executing strategic account plans
• Strong grasp of industry trends and competitive landscape
• Hands‑on experience negotiating contracts, pricing models and renewals
• Extensive knowledge of fintech, banking, payments and money movement

Key Skills And Competencies

• Proven experience growing and scaling strategic or enterprise accounts
• Proven track record of managing global customers with multi‑region stakeholders
• Proven track record of cross‑selling and upselling, and ability to identify new revenue streams based on customer needs
• Demonstrated ability to influence others in a matrix environment, gaining buy‑in at multiple levels across the organisation
• Experience leading business reviews and using data‑driven strategies to make informed decisions
• Experience in acquiring, card issuing or processing

Compensation and Benefits

• Premium private medical and dental coverage
• Generous time‑off program with additional floating holiday days
• Retirement savings program with company contribution
• Equity in a publicly‑traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people’s growth and development
• Family‑forming benefits and up to 20 weeks of parental leave
• Wellbeing programs such as Modern Health, HealthKick and more

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized in the trillions. Our card‑issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta powers the most well‑known brands in the new economy (Block, Cash App, Affirm, Instacart, DoorDash, Uber, Walmart, etc). You don’t need to be a payments expert to join the team – we help you grow that expertise.

Solve for the Customer

With a deep understanding of our customers’ business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

Do What’s Right

Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high‑quality results that our customers count on. We own our work from start to finish.

Simplify and Innovate

We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

Win as a Team

We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

Make It Count

We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal‑opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), veteran status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities.

Privacy Notice

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice.