At a Glance
- Tasks: Coordinate engineers, manage service calls, and liaise with clients in the lift industry.
- Company: Established lift company with a strong reputation and supportive team culture.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Other info: Opportunity for growth and valuable industry knowledge in a dynamic environment.
- Why this job: Join a close-knit team and build a rewarding career in the lift industry.
- Qualifications: Experience in service coordination and excellent organisational skills required.
Service Co-ordinator - Lift Industry Kent | Office-based £25,000-£32,000 Monday-Friday, 8:00 am-5:00 pm
Looking for a role where you can build a career within the lift industry, rather than just take another job?
We're working with an established and growing lift business that has built a strong reputation within the industry.
They're now looking to add a Service Co-ordinator to their team and are looking for someone who wants to become a valued part of the business.
You'll be joining a supportive, close-knit team where your work genuinely makes a difference.
You'll have plenty of responsibility, regular interaction with engineers and clients, and the opportunity to develop your knowledge of the lift industry.
What you'll be doing
Coordinate engineers and book service visits.
Liaise with clients on schedules, updates and completed works.
Manage service and breakdown callouts.
Coordinate subcontractors, POs and invoices.
Monitor service reports and follow-up works.
Keep systems and records accurate and up to date.
Support invoicing and client KPI reporting.
Manage daily engineer communication and handovers.
What we're looking for
Previous lift industry or service coordination experience is essential.
Someone highly organised with excellent attention to detail.
Confident communicating with clients, engineers and subcontractors.
Able to prioritise and stay calm in a busy environment.
Proactive, reliable and keen to take ownership.
Good IT and administration skills.
Why consider it?
This is an opportunity to join a well-established lift company with a strong presence in the industry, where you'll be more than just another number.
You'll have the chance to develop your career, build valuable industry knowledge and take real ownership of the service coordination function while working alongside an experienced team.
Interested? Apply today or Email
Service Coordinator employer: Marmon Lift Recruitment
Marmon Lift Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous benefits including a standby allowance and overtime pay, and a clear pathway to becoming an NVQ 4-qualified lift engineer, this role in Wembley provides a unique opportunity to thrive in the lift engineering sector while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Marmon Lift Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Marmon Lift Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Marmon Lift Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with Marmon Lift Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Marmon Lift Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.