At a Glance
- Tasks: Support day-to-day ecommerce operations and ensure outstanding customer experiences.
- Company: Fast-growing performance sportswear brand with a dynamic culture.
- Benefits: Hybrid working, 20 days holiday, pension contribution, and career development opportunities.
- Other info: Join a small but rapidly growing team with excellent progression potential.
- Why this job: Take ownership of a pivotal role and make a visible impact on a growing brand.
- Qualifications: Experience in ecommerce, operations, and customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are supporting a fast-growing performance sportswear brand in the search for an E-commerce Operations Coordinator. Reporting to the Operations Director, you'll play a key role in supporting day-to-day ecommerce operations, ensuring customers receive an outstanding experience while helping drive growth across Shopify, Amazon, and international distribution channels.
Offering genuine variety and autonomy, this is an excellent opportunity to take ownership of a pivotal operational role and make a visible impact on the business.
- Hybrid Working - Wetherby (3 office days per week)
- 20 Days Holiday + Bank Holidays
- Full Time | Permanent - 37.5 hours per week
- 3% Pension Contribution
- Progression & Development Opportunities within a small but rapidly growing ecommerce business
Responsibilities include:
- Coordinate shipping, fulfilment, returns, exchanges, and refunds.
- Deliver excellent customer service across email and ecommerce channels.
Requirements:
- Experience in ecommerce, operations, customer service, administration, or order fulfilment.
- Comfortable using ecommerce platforms, CRM/ERP systems, and Microsoft Office.
- Permanent Right to Work in the UK.
- Knowledge of fulfilment, shipping, returns, or inventory processes.
- Experience within a retail, DTC, or ecommerce business.
- Experience working in a small, fast-growing business.
This is an excellent opportunity to join a growing international brand and play a key role in its continued success.
We carefully review every CV and will contact shortlisted applicants by phone or email.
