Marmion in Wakefield, UK is seeking a Customer Operations Manager to lead the Sales Support function with a strategic, process-driven approach. You will set departmental direction, improve efficiency, support sustainable sales growth, and mentor a team to deliver outstanding customer service.
You'll oversee UK and international journeys, manage data quality, and work closely with Sales and Operations to optimise workflows, driving KPI performance and customer satisfaction across the business.
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Customer Operations Leader - Strategy & Service | Wakefield employer: Marmion
Join a leading FMCG manufacturer in Harrogate that prioritises employee development and offers a supportive work culture. With excellent training opportunities, a competitive salary, and a unique Panama shift pattern allowing for alternate weekends off, this company is dedicated to fostering long-term career growth while ensuring a healthy work-life balance. Experience the benefits of working in a highly automated environment where your skills will be valued and your contributions will drive continuous improvement.