Marmion in Wakefield is seeking a Customer Operations Manager to lead the Sales Support function. You will set strategy, drive process improvements, and align activity with business goals to enhance service quality and revenue.
Reporting to the Commercial Director, you will manage 2 Team Leaders and 13 Executives, champion customer experience, data quality, and cross‑department collaboration while optimizing budgets and resources for sustainable growth.
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Customer Operations Lead: Strategy, Service & Growth in Wakefield employer: Marmion
Join a leading FMCG manufacturer in Harrogate that prioritises employee development and offers a supportive work culture. With excellent training opportunities, a competitive salary, and a unique Panama shift pattern allowing for alternate weekends off, this company is dedicated to fostering long-term career growth while ensuring a healthy work-life balance. Experience the benefits of working in a highly automated environment where your skills will be valued and your contributions will drive continuous improvement.
