Technical Product Manager – IT MSP

Technical Product Manager – IT MSP

Full-Time On-site
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Location: Nottingham & the surrounding area

Working Style: Hybrid (work from home, attend the office for ad-hoc meetings & events, and attend customer sites when required)

Salary: Β£65,000 - Β£85,000 DOE

Benefits:

26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield, Holiday Purchase Scheme & Electric Vehicle Scheme

Our Client:

Multi-Vendor IT Reseller & Managed Services Provider / VAR

The Opportunity

We are seeking an experienced, hands-on, and highly technically capable Technical Product Manager to lead the strategy & direction of our client’s software & platform portfolio. Working closely with the CTO, you will leverage your expertise & experience to develop product roadmaps, organise & prioritise engineering workflows, influence investment decisions, and ensure strategies align with customer needs, technical capabilities, and commercial business objectives.

Roles & Responsibilities:

Product Strategy & Roadmap Ownership:

  • Own and develop the strategy and roadmap across a portfolio of internal and customer-facing technology products, platforms, and APIs.
  • Partner with the CTO and key stakeholders to shape investment, prioritisation and long-term product direction, balancing customer needs, commercial value, technical feasibility and delivery capacity.
  • Support go-to-market activity and drive the growth, adoption and ongoing development of the portfolio.

Agile Delivery & Technical Development:

  • Collaborate with engineering and development teams to scope enhancements, integrations and new functionality requests, prioritising activity and pushing back when appropriate.
  • Using Agile methodologies and Jira/DevOps tools, lead epic, story & sprint planning, task delegation, and manage backlogs, ensuring activities remain aligned with strategies and capacity.
  • Work with internal engineers and UI/UX partners to improve usability, customer experience, and processes, supporting long-term product value.
  • Personally produce designs for non-complex UI/UX changes, leveraging your own technical capabilities & basic Figma skills.

Stakeholder Engagement & Product Representative:

  • Act as the central link between technical teams, commercial stakeholders and customers, translating requirements and maintaining alignment.
  • Represent the product portfolio internally and externally, clearly communicating product capabilities and technical concepts to varied audiences.
  • Represent the product externally and support commercial activity, including attending customer meetings alongside Sales, acting as the subject matter expert, and conducting product demonstrations where appropriate.
  • Own and maintain accurate, consistent customer-facing and internal product documentation.

Skills & Experience

  • Proven experience as a Product Manager, Technical Product Manager or similar within a B2B technology, software, SaaS or platform environment.
  • Experience owning, leading, and influencing live commercial products or portfolio roadmaps.
  • Strong technical capabilities with recent hands-on and strategic experience with APIs, systems integrations or platform-based products, and exposure to external UI/UX partners, Figma or similar prototyping tools.
  • Experience working in Agile delivery environments using Jira, Confluence or similar tools
  • Experience assessing technical/solution feasibility, integrations, and technical trade-offs.
  • Experience balancing stakeholder requirements, commercial priorities, customer needs and delivery capacity when making roadmap decisions.
  • Excellent communication and stakeholder management skills, with confidence engaging technical and commercial audiences.
  • Comfortable operating in a fast-paced environment where priorities, technology and customer requirements continue to evolve.
  • Beneficial but not essential: Experience managing multiple products and exposure to device lifecycle or endpoint management, patch management, infrastructure tooling or related technology solutions.

Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates.

For more on Marmion, check out our 5 reviews on Trustpilot & Google.

Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don't hear from us within 5 working days, unfortunately your application hasn't been successful on this occasion.

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Technical Product Manager – IT MSP employer: Marmion

Join a leading FMCG manufacturer in Harrogate that prioritises employee development and offers a supportive work culture. With excellent training opportunities, a competitive salary, and a unique Panama shift pattern allowing for alternate weekends off, this company is dedicated to fostering long-term career growth while ensuring a healthy work-life balance. Experience the benefits of working in a highly automated environment where your skills will be valued and your contributions will drive continuous improvement.

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Contact Details:

Marmion Recruitment Team