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- Tasks: Support franchisees and tenants in lettings administration for a smooth rental experience.
- Company: Join a multi-award-winning estate agency with a vibrant office culture.
- Benefits: Earn £26,000 - £28,000, enjoy 23 days holiday plus your birthday off!
- Why this job: Be part of a dynamic team and make a real difference in the lettings process.
- Qualifications: Experience in lettings/estate agency and strong customer service skills required.
- Other info: Great career growth opportunities and regular socials in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
£26,000 - £28,000 DOE | Office-Based (Cleckheaton) | 23 Days Holiday + Bank Holidays | Excellent Working Culture
Join a multi-award-winning estate agency with 190+ branches nationally. We’re searching for a detail-driven Lettings Administrator to provide high-quality support to franchisees, ensure compliance, and deliver a first-class service to tenants and landlords.
Why Join:
- £26,000 - £28,000 per annum
- 23 days holiday + Bank Holidays + Birthday Off
- Great office environment & regular socials
- Company pension, Perkbox benefits, funded training & qualifications
About You:
- Experience in lettings/estate agency is essential.
- Confident communicator with strong customer service skills.
- Excellent attention to detail & highly organised.
- Strong admin skills and IT literate.
- Knowledge of client accounting principles would be beneficial.
- Full Right to Work in the UK + commutable to Cleckheaton.
Your Role
You’ll support franchisees and tenants across all aspects of lettings administration, ensuring accurate record-keeping, compliant processes, and a smooth tenant journey from move-in to move-out.
Key Responsibilities:
- Handle enquiries from tenants and franchisees.
- Set up new rental properties and process tenant move-ins.
- Enter payments and maintain accurate client accounting records.
- Process notices, move-outs and issue final rent statements.
- Issue rent increases and update direct debit arrangements.
- Schedule compliance checks and liaise with franchisees.
- Support rent arrears recovery.
- Escalate and resolve complex queries.
- Attend training to stay updated on lettings legislation.
- Provide additional office/operational support where required.
If you have the relevant skills, please apply now. Alternatively, contact Matt Pallister for more information: 0113 332 0678 | matt@wearemarmion.com
Thank you for your interest. We review every CV carefully and will contact shortlisted applicants. If you do not hear from us within 5 working days, unfortunately your application has not been successful on this occasion.
Lettings Administrator in Plymouth employer: Marmion
Contact Detail:
Marmion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the lettings and estate agency world. Attend local events or join online groups where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to lettings administration. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in previous roles, especially those relevant to lettings. This could include examples of how you've improved processes or provided excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Lettings Administrator in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Administrator role. Highlight your experience in lettings or estate agency, and don’t forget to showcase your strong admin skills and attention to detail. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: As a Lettings Administrator, you'll be communicating with tenants and franchisees all day long. Make sure your written application reflects your confident communication style. Clear, concise, and engaging writing will catch our eye!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re keen to join our awesome team!
How to prepare for a job interview at Marmion
✨Know Your Stuff
Make sure you brush up on lettings and estate agency knowledge. Familiarise yourself with common processes, compliance requirements, and client accounting principles. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Communication Skills
As a Lettings Administrator, you'll be dealing with tenants and franchisees regularly. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully handled customer queries or resolved issues in the past.
✨Attention to Detail is Key
Since this role requires high levels of organisation and accuracy, be ready to demonstrate your attention to detail. You could bring along a sample of your previous work or discuss specific instances where your meticulousness made a difference.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or the specific challenges faced by the lettings team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.