At a Glance
- Tasks: Lead CRM and marketing operations to optimise sales performance and drive growth.
- Company: Join a supportive memory and data storage supplier with an excellent culture.
- Benefits: Enjoy company events, an EV car scheme, and employee assistance programmes.
- Other info: Hybrid working available after probation; great career development opportunities await!
- Why this job: Make a real impact by driving marketing strategies and embracing AI for efficiency.
- Qualifications: Experience in marketing operations and CRM systems, with strong analytical skills.
The predicted salary is between 45000 - 50000 £ per year.
Location: Maidstone
Working Style: Initially office based - Hybrid working (2 remote 3 office days per week) available after successful probation period
Salary: £45,000 - £50,000 pa DOE
Client: Memory & Data Storage Supplier, Excellent Company Culture, Supportive Senior Leadership Team
Benefits: Company Events, Employee Assistance Programme, EV Car Scheme + More
The Opportunity: Reporting into the Marketing Lead, the CRM & Marketing Operations Lead will sit at the intersection of strategy, technology, and analytics, with a focus on building a scalable, predictable operational engine behind marketing and sales performance through the CRM. You’ll work closely & strategically with the wider marketing team in planning, executing, and regularly reviewing go-to-market strategies.
Roles & Responsibilities:
- Funnel & Marketing Operations: Own and optimise the end-to-end marketing funnel, from initial engagement through to sales handover.
- Salesforce & Marketing Technology: Lead the optimisation and continuous improvement of marketing with Salesforce and the wider martech stack.
- Campaign Operations & Attribution: Establish best practice for campaign setup, tracking and performance attribution.
- Lead Management & Nurture: Design and implement lead scoring, qualification and nurture frameworks.
- Marketing Automation & AI Enablement: Drive the implementation of marketing and workflow automation.
- Data Quality & Governance: Embed high standards of data accuracy, integrity and compliance.
- Reporting & Performance Insight: Build and implement reporting frameworks and dashboards.
- Continuous Improvement & Strategic Projects: Act as a subject matter expert for marketing operations.
Skills & Experience:
- Previous experience in Marketing Operations, Revenue Operations or CRM-led roles within a B2B environment.
- Strong understanding of marketing funnels, lifecycle management and lead processes.
- Hands-on experience with CRM platforms (e.g. Salesforce) and marketing technology ecosystems.
- Confident working with data, reporting and attribution.
- Highly process-driven with strong attention to detail.
- Experience collaborating with cross-functional stakeholders.
- Proactive and forward-thinking mindset, with an interest in AI tools and automation.
Live within a commutable distance to the office, as this role will be fully office based during the planning and initial building stages of the project, with the potential for hybrid working after.
Due to the nature of our roles, candidates must be a UK resident and prior to the start of your employment you will be asked to provide satisfactory evidence of your right to work for the company in the role you are being employed in.
If you feel you are suitable, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Alice McGlaughlin.
Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email.
CRM & Marketing Operations Lead in Luton employer: Marmion
At Marmion, we pride ourselves on fostering an excellent company culture that prioritises employee well-being and professional growth. Located in Maidstone, our supportive senior leadership team encourages innovation and collaboration, offering benefits such as a comprehensive Employee Assistance Programme and an EV Car Scheme. With a focus on continuous improvement through AI and automation, this role provides a unique opportunity to shape marketing operations while enjoying a hybrid working model after the probation period.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Marketing Operations Lead in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in CRM and marketing operations. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in marketing funnels and CRM can drive results. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace CRM & Marketing Operations Lead in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of CRM & Marketing Operations Lead. Highlight your experience with marketing funnels, CRM systems like Salesforce, and any relevant achievements that showcase your skills in optimising operations.
Showcase Your Data Skills:Since this role involves a lot of data management and reporting, don’t shy away from showcasing your analytical skills. Include examples of how you've used data to drive performance improvements or optimise marketing strategies.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. We love a well-structured application!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marmion
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems mentioned in the job description, especially Salesforce. Familiarise yourself with its features and how it integrates with marketing technology. This will show your potential employer that you can hit the ground running.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data to drive marketing decisions in the past. Bring examples of reporting frameworks or dashboards you've built, and be ready to explain how they improved performance. This will highlight your ability to turn insights into actionable strategies.
✨Showcase Your Process-Driven Mindset
Be ready to talk about specific processes you've implemented to optimise marketing funnels or lead management. Discuss any frameworks you've designed and how they contributed to revenue growth. This will demonstrate your attention to detail and operational efficiency.
✨Embrace AI and Automation
Since the role involves driving continuous improvement through AI and automation, come prepared with ideas on how these tools can enhance marketing effectiveness. Share any experiences you've had with implementing such technologies, as this will align with the company's future vision.
