At a Glance
- Tasks: Support customer onboarding and automate workflows using cutting-edge AI and SaaS solutions.
- Company: Join a rapidly growing AI technology business with a vibrant start-up culture.
- Benefits: Earn £30,000 - £35,000, enjoy 30 days holiday, and access wellbeing support.
- Other info: Dynamic environment with excellent career growth opportunities and regular team socials.
- Why this job: Kickstart your career in AI and automation while making a real impact.
- Qualifications: Experience with Field Service Management software and strong problem-solving skills.
The predicted salary is between 35000 - 35000 £ per year.
Kickstart your career in AI, SaaS & Automation. Interested in AI, automation and cutting-edge software? Enjoy solving problems, working with data and helping teams deliver outstanding customer experiences? We’re supporting a rapidly growing AI technology business looking for a Customer Solutions Associate to help customers automate workflows, improve efficiency and gain maximum value from innovative SaaS solutions.
This is an ideal opportunity for someone with experience supporting or administering Field Service Management software who wants to build a long-term career in AI, software, customer success, implementation or solutions consulting.
What’s on offer?
- £30,000 - £35,000 per annum, dependent on experience
- 30 days holiday (increasing by one day per year of service, up to 35) + Bank Holidays + Work Anniversary Day Off
- Leeds - Office Based (Remote considered for the right candidate)
- Excellent career growth opportunities in a thriving start-up environment
- Benefits include Wellbeing Support, Bright Exchange Discounts, Free Onsite Parking & Regular Team Socials
What you’ll be doing:
- Supporting customer onboarding and software implementation.
- Configuring and optimising automated workflows.
- Investigating system, workflow and integration issues.
- Analysing performance data and identifying improvements.
- Working with APIs, integrations and modern SaaS platforms.
- Collaborating with Customer Success, Product and Development teams.
We'd love to hear from you if you have any of the following experience:
- Acted as a super-user, administrator or technical support analyst for businesses utilising Field Service Management (FSM) platforms such as BigChange, Joblogic or Simpro, supporting end users, configuring workflows, troubleshooting issues and driving software adoption across the business.
- CRM, workflow automation or operational software systems.
- Data analysis using Excel, Google Sheets or CSV files.
- Troubleshooting software and helping users get the best from technology.
This opportunity could suit:
- A Technical Support Analyst looking to move into Solutions Consulting.
- A CRM or Systems Administrator interested in AI and workflow automation.
- A Field Service Management (FSM) super-user looking to build a career in AI SaaS.
- A technical Operations Coordinator who enjoys improving processes through technology.
- A SaaS Support professional wanting exposure to implementation and customer solutions.
Interest in AI, SaaS and Automation. Strong problem-solving and analytical skills. Experience supporting business software platforms. Permanent Right to Work in the UK (no sponsorship available).
Join a rapidly growing AI software business during an exciting period of expansion. You’ll work alongside experienced technology professionals and gain exposure to cutting-edge automation, integrations, customer solutions and emerging AI technologies whilst developing highly sought-after technical and commercial skills.
For a more in-depth overview of the role, responsibilities and requirements, please visit our website wearemarmion.com to view the full job advert. For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.
Workflow Automation Associate in Leeds employer: Marmion
Marmion is an exceptional employer that fosters a dynamic work culture in Leeds, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers comprehensive benefits such as an Employee Assistance Programme and regular social events, ensuring a supportive environment for its team members. The hybrid working model allows for flexibility, making it an ideal place for those seeking a meaningful career in account management within the marketing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Workflow Automation Associate in Leeds
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like Marmion!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Workflow Automation Associate position at Marmion, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when Marmion is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Workflow Automation Associate role at Marmion!
We think you need these skills to ace Workflow Automation Associate in Leeds
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to Marmion and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at Marmion
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to Marmion.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at Marmion, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
