SaaS Customer Training & Onboarding Lead in Leeds

SaaS Customer Training & Onboarding Lead in Leeds

Leeds Full-Time 60000 - 60000 £ / year (est.) No working from home possible
Marmion

At a Glance

  • Tasks: Lead customer training and onboarding programmes for a growing SaaS company.
  • Company: MARMION, a dynamic tech company based in Leeds.
  • Benefits: Salary between £40,000-£60,000, 30 days holiday, and career growth opportunities.
  • Other info: Join a vibrant team in a fast-paced SaaS environment.
  • Why this job: Make a real impact by enhancing customer experiences from day one.
  • Qualifications: Passion for training, strong organisational skills, and ability to simplify technical concepts.

The predicted salary is between 60000 - 60000 £ per year.

MARMION in Leeds is looking for a Customer Software Trainer to enhance customer onboarding and training experience in a growing SaaS environment. You will lead the design of structured programmes, ensuring effective user adoption and engagement from day one.

The ideal candidate possesses a passion for training, strong organizational skills, and the ability to convey technical concepts simply.

This position offers a salary between £40,000 and £60,000 per annum, plus benefits such as 30 days holiday and career growth opportunities.

SaaS Customer Training & Onboarding Lead in Leeds employer: Marmion

MARMION is an exceptional employer located in the vibrant city of Leeds, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee development, you will have access to extensive training resources and career growth opportunities, alongside generous benefits such as 30 days of holiday. Join us to make a meaningful impact in a supportive environment where your passion for training can truly shine.

Marmion

Contact Details:

Marmion Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SaaS Customer Training & Onboarding Lead in Leeds

Dive into Digital Learning Communities

Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.

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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Marmion looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!

Utilise University Career Services

If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.

Apply Directly Via Company Websites

When you come across roles like SaaS Customer Training & Onboarding Lead at Marmion, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!

We think you need these skills to ace SaaS Customer Training & Onboarding Lead in Leeds

Customer Training
Onboarding Experience
Programme Design
User Adoption
Engagement Strategies
Organisational Skills
Technical Communication

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at Marmion, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!

Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.

Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Marmion and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!

How to prepare for a job interview at Marmion

Get Hands-On with Learning Technologies

Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Marmion might use. Understanding these will give you an edge and show you’re ready to jump in from day one!

Showcase Your Creativity in Lesson Design

Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Marmion.

Brush Up on Educational Trends

Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.

Prepare for Collaborative Scenarios

Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.