At a Glance
- Tasks: Support customer onboarding and optimise automated workflows in a dynamic AI environment.
- Company: Join a rapidly growing AI technology business with a vibrant start-up culture.
- Benefits: Earn £30,000 - £35,000, enjoy 30 days holiday, and access wellbeing support.
- Other info: Excellent career growth opportunities and regular team socials await you.
- Why this job: Kickstart your career in AI and automation while making a real impact.
- Qualifications: Experience with Field Service Management software and strong problem-solving skills.
The predicted salary is between 35000 - 35000 £ per year.
Kickstart your career in AI, SaaS & Automation. Interested in AI, automation and cutting-edge software? Enjoy solving problems, working with data and helping teams deliver outstanding customer experiences? We’re supporting a rapidly growing AI technology business looking for a Customer Solutions Associate to help customers automate workflows, improve efficiency and gain maximum value from innovative SaaS solutions.
This is an ideal opportunity for someone with experience supporting or administering Field Service Management software who wants to build a long-term career in AI, software, customer success, implementation or solutions consulting.
What’s on offer?
- £30,000 - £35,000 per annum, dependent on experience
- 30 days holiday (increasing by one day per year of service, up to 35) + Bank Holidays + Work Anniversary Day Off
- Leeds - Office Based (Remote considered for the right candidate)
- Excellent career growth opportunities in a thriving start-up environment
- Benefits include Wellbeing Support, Bright Exchange Discounts, Free Onsite Parking & Regular Team Socials
What you’ll be doing:
- Supporting customer onboarding and software implementation.
- Configuring and optimising automated workflows.
- Investigating system, workflow and integration issues.
- Analysing performance data and identifying improvements.
- Working with APIs, integrations and modern SaaS platforms.
- Collaborating with Customer Success, Product and Development teams.
We'd love to hear from you if you have any of the following experience:
- Acted as a super-user, administrator or technical support analyst for businesses utilising Field Service Management (FSM) platforms such as BigChange, Joblogic or Simpro, supporting end users, configuring workflows, troubleshooting issues and driving software adoption across the business.
- CRM, workflow automation or operational software systems.
- Data analysis using Excel, Google Sheets or CSV files.
- Troubleshooting software and helping users get the best from technology.
This opportunity could suit:
- A Technical Support Analyst looking to move into Solutions Consulting.
- A CRM or Systems Administrator interested in AI and workflow automation.
- A Field Service Management (FSM) super-user looking to build a career in AI SaaS.
- A technical Operations Coordinator who enjoys improving processes through technology.
- A SaaS Support professional wanting exposure to implementation and customer solutions.
Interest in AI, SaaS and Automation. Strong problem-solving and analytical skills. Experience supporting business software platforms. Permanent Right to Work in the UK (no sponsorship available).
Join a rapidly growing AI software business during an exciting period of expansion. You’ll work alongside experienced technology professionals and gain exposure to cutting-edge automation, integrations, customer solutions and emerging AI technologies whilst developing highly sought-after technical and commercial skills.
For a more in-depth overview of the role, responsibilities and requirements, please visit our website wearemarmion.com to view the full job advert. For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.
Junior Solutions Consultant - AI & Automation in Leeds employer: Marmion
Marmion is an exceptional employer that fosters a dynamic work culture in Leeds, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers comprehensive benefits such as an Employee Assistance Programme and regular social events, ensuring a supportive environment for its team members. The hybrid working model allows for flexibility, making it an ideal place for those seeking a meaningful career in account management within the marketing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Solutions Consultant - AI & Automation in Leeds
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Marmion or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Marmion.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Marmion.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Marmion that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Junior Solutions Consultant - AI & Automation in Leeds
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Marmion.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Marmion and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Marmion
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Marmion uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
