At a Glance
- Tasks: Support day-to-day e-commerce operations and ensure an outstanding customer experience.
- Company: Join a fast-growing performance sportswear brand with a dynamic culture.
- Benefits: Competitive salary, hybrid working, 20 days holiday plus bank holidays, and pension contribution.
- Other info: Great progression opportunities in a small, rapidly growing team.
- Why this job: Take ownership of a pivotal role and make a visible impact on a growing business.
- Qualifications: Experience in e-commerce, operations, or customer service; strong organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
We are supporting a fast-growing performance sportswear brand in the search for an E-commerce Operations Coordinator. Reporting to the Operations Director, you'll play a key role in supporting day-to-day ecommerce operations, ensuring customers receive an outstanding experience while helping drive growth across Shopify, Amazon, and international distribution channels.
Offering genuine variety and autonomy, this is an excellent opportunity to take ownership of a pivotal operational role and make a visible impact on the business.
£30,000 - £35,000 per annum, dependent on experience
Hybrid Working - Wetherby (3 office days per week)
20 Days Holiday + Bank Holidays
Full Time | Permanent - 37.5 hours per week
3% Pension Contribution
Progression & Development Opportunities within a small but rapidly growing ecommerce business
Key responsibilities:- Process customer orders and support a seamless order-to-delivery experience.
- Coordinate shipping, fulfilment, returns, exchanges, and refunds.
- Deliver excellent customer service across email and ecommerce channels.
- Manage customer enquiries relating to products, orders, deliveries, and returns.
- Support Amazon and marketplace operations while assisting international growth initiatives.
- Maintain accurate records and support day-to-day operational administration.
- Identify opportunities to improve processes, systems, and the customer experience.
- Collaborate with colleagues across operations, customer service, warehousing, and fulfilment.
We're looking for someone who:
- Has experience in ecommerce, operations, customer service, administration, or order fulfilment.
- Is highly organised and able to manage multiple priorities.
- Communicates professionally and enjoys delivering excellent customer service.
- Has strong attention to detail and a proactive approach to work.
- Is comfortable using ecommerce platforms, CRM/ERP systems, and Microsoft Office.
- Thrives in a fast-paced environment and enjoys taking ownership.
- Works collaboratively and is happy to support a growing team.
Candidates must have a permanent Right to Work in the UK. Please note, our client cannot offer visa sponsorship for this position.
Desirable:- Shopify and/or Amazon Seller Central experience.
- Knowledge of fulfilment, shipping, returns, or inventory processes.
- Experience within a retail, DTC, or ecommerce business.
- Experience working in a small, fast-growing business.
- Interest in sportswear or endurance sports.
This is an excellent opportunity to join a growing international brand and play a key role in its continued success. If you have the required skills and experience, please apply today. Alternatively, for more information about the role, please contact Matt Pallister via our website: wearemarmion.
Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.
E-commerce Operations Coordinator in Leeds employer: Marmion
Join a dynamic and rapidly growing performance sportswear brand as an E-commerce Operations Coordinator, where you'll enjoy a vibrant work culture that values autonomy and innovation. With opportunities for progression and development, alongside a competitive salary and hybrid working model in Wetherby, this role offers the chance to make a tangible impact on the business while being part of a passionate team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Operations Coordinator in Leeds
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Marmion are looking for when hiring for a E-commerce Operations Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Marmion for the E-commerce Operations Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Marmion as a E-commerce Operations Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Marmion’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-commerce Operations Coordinator.
We think you need these skills to ace E-commerce Operations Coordinator in Leeds
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Marmion, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Marmion's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Marmion. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Marmion
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Marmion uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Marmion. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
