At a Glance
- Tasks: Lead customer operations, manage performance, and resolve complex issues.
- Company: Yorkshire-based, privately owned manufacturer with a strong reputation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team focused on efficiency and customer satisfaction.
- Why this job: Make a real difference in customer experience and drive operational excellence.
- Qualifications: Experience in customer operations, data analysis, and stakeholder management.
The predicted salary is between 41000 - 41000 £ per year.
Compensation recruiting, coaching, and managing the performance of a department.
Confident acting as an escalation point, with experience handling and resolving complex issues whilst protecting customer relationships.
Experience working with data to report on KPIs, and support decision making to improve processes, increase efficiency and enhance customer experience.
Extensive professional experience using/working with an internal CRM/ERP. experience working with data to report on KPIs and support decision making.
Excellent communicator with the ability to build and manage stakeholder relationships and work comfortably across different departments.
Experience managing budgets/resources, with an understanding of how to maximise service efficiency.
UK resident with unrestricted right to work in the UK.
Our Client Is a Yorkshire-based, privately owned manufacturer
