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- Tasks: Support hospital installations and manage warehouse operations while ensuring high service standards.
- Company: Marlux Medical, a leading UK manufacturer of recyclable privacy curtains for healthcare.
- Benefits: Full-time permanent role with opportunities for national travel and hands-on experience.
- Other info: Join a tight-knit team with a focus on sustainability and customer satisfaction.
- Why this job: Be the face of Marlux Medical and make a difference in healthcare environments.
- Qualifications: Reliability, professionalism, and a willingness to learn in a dynamic setting.
The predicted salary is between 25000 - 30000 £ per year.
Marluxâ„¢ Medical is a trusted UK manufacturer specialising in 100% recyclable privacy curtains for healthcare environments - supplying, installing, and servicing curtain systems for NHS trusts and private hospitals nationwide. This is a hybrid role across our Service and Operations departments. Roughly half the year you are out on the road, supporting curtain installations, exchanges, and surveys at NHS and private hospital sites across the UK. The other half, you are back at our Coleshill facility keeping warehouse and distribution running smoothly. On site, you are the face of Marlux Medical. Back at base, you are a core part of a tight operations team. This is a hands-on, customer-facing role that requires high standards of professionalism, reliability and self-sufficiency within live hospital environments.
What you will be doing:
- Service delivery
- Supporting installations, exchanges, surveys, trials, and adaptations at hospital sites nationwide
- Acting as a reliable on-site contact for customers, working independently where required
- Conducting site surveys and supporting new customer implementations
- Assisting with product demos and subcontractor inductions
- Warehouse operations
- Processing and transacting customer orders via our ERP system (EFACS)
- Managing daily courier and palletised dispatch
- Operating a counterbalance forklift for loading, unloading, and dispatch
- Maintaining stock accuracy, goods-in records, and LEAN 6S standards
- Compliance and documentation
- Keeping service records, job reports, and handover documentation accurate and timely
- Supporting recycling and waste management activity - including accurate data recording and Waste
Service & Warehouse Operative in Birmingham employer: Marlux Medical Ltd
Contact Detail:
Marlux Medical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Warehouse Operative in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marlux Medical. Understand their products and values, especially their focus on sustainability. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service delivery and warehouse operations. Think about your past experiences and how they relate to the job. We want you to feel confident when discussing your skills and how they fit into the Marlux team.
✨Tip Number 3
Show off your customer service skills! Since this role is hands-on and customer-facing, be ready to share examples of how you've provided excellent service in the past. Highlight your reliability and professionalism, as these are key traits for success at Marlux.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service & Warehouse Operative in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about working with us at Marlux Medical and contributing to our mission of providing top-notch service in healthcare environments.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on any previous roles that involved customer service or warehouse operations, as these will be key for the Service & Warehouse Operative position. We love seeing how your skills match what we need!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Marlux Medical family!
How to prepare for a job interview at Marlux Medical Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Marlux Medical thoroughly. Understand their products, especially the recyclable privacy curtains, and their commitment to sustainability in healthcare. This will show your genuine interest and help you connect your skills to their mission.
✨Demonstrate Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've provided excellent service in previous jobs. Think about specific situations where you went above and beyond for a customer, as this will highlight your reliability and professionalism.
✨Showcase Your Hands-On Experience
This position requires practical skills, so be prepared to discuss any relevant experience you have with installations, warehouse operations, or using equipment like a counterbalance forklift. If you have certifications or training, mention those too!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in this position. This not only shows your interest but also helps you gauge if it's the right fit for you.