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For Companies At a Glance
- Tasks: Manage internal systems, support users, and ensure accurate data entry.
- Company: Join Vantify, a leader in compliance software and services.
- Benefits: Competitive salary, 25 days annual leave, and a supportive team environment.
- Why this job: Make a real impact while thriving in a fast-paced, rewarding role.
- Qualifications: Experience in system administration and strong communication skills required.
- Other info: Opportunities for professional growth in a collaborative culture.
The predicted salary is between 24570 - 24570 £ per year.
About us
Vantify are leading the way in revolutionising integrated compliance software, services and intelligence solutions. With a mission to help clients enhance visibility, increase productivity and reduce risk, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes in facilities management. Our dedicated team of professionals combine deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. Vantify are not just your safety partner but also your pathway to success.
About the role
We’re on the lookout for a dynamic and ambitious System Administrator to join our team at the St Ives head office. If you have a keen eye for detail, strong IT skills, and an outstanding telephone manner, we want you. We’re seeking someone who takes pride in their work and is ready to make an impact, bringing energy and excellence to every task. If you’re ready to thrive in a fast-paced, rewarding environment, we’d love to hear from you.
As a System Administrator at Vantify, you will be responsible for managing and maintaining essential internal systems through a variety of administrative tasks. This includes:
- Adding and managing users
- Maintaining client and property data
- Responding to client queries
- Providing ongoing support for new system users
You will also liaise with clients and suppliers to ensure accurate data entry, troubleshoot system issues and assist with client onboarding. This role is ideal for someone who excels in administrative tasks and enjoys being the central point of contact for both internal teams and clients.
What you’ll be getting up to:
- System Administration Data Management: Administrate and manage internal software systems by adding users, managing system relationships, maintaining client data, adding property information and uploading site information. Ensure that all data entered into the system is accurate and updated as needed to reflect current client and project status.
- Client User Support: Respond to a variety of general queries from clients and users within the Service Level Agreement (SLA). Answer calls to the administration support line promptly, ensuring that support is provided in a timely and effective manner. Act as the first point of contact for new system users, providing them with the necessary training and guidance.
- Liaison Data Entry: Regularly liaise with clients and service providers to collect and ensure that all relevant data is accurately entered into the system. Collaborate with clients to verify and maintain up to date records, ensuring system integrity.
- Troubleshooting Issue Resolution: Troubleshoot issues with the system and identify solutions to resolve any technical or operational challenges that arise. Provide ongoing support to both users and clients, addressing any system issues as they occur.
- Client Onboarding Reporting: Support the contract manager during the mobilisation of new clients, ensuring a smooth transition and onboarding process. Provide client reports, assist with the training of suppliers and client users and manage the onboarding of new suppliers. Follow up with clients and suppliers to ensure that all necessary steps are completed in a timely manner.
- Administrative Support: Carry out various administrative tasks and support queries to ensure the smooth running of the team’s daily operations. Assist with chasing up suppliers and clients to ensure timely updates and actions are taken in line with agreed SLAs.
What we’re looking for:
The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation.
In order to excel in this role you need:
- Experience with system administration, data entry and user support
- Experience in an administrative role or in a support capacity
- Communication skills are key to this role
- The ability to multitask and maintain several databases of information at once
Our organisation is growing quickly, and you will need to be able to work under pressure and prioritise your own workload effectively.
Why join us?
We put people first whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.
Our benefits:
We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:
- Salary: 24,570 per annum
- Location: Office Based
- Working Pattern: Monday to Friday
- Annual Leave: 25 days of annual leave, plus
System Administrator in Huntingdon employer: Marlowe Software, Risk and Compliance
Contact Detail:
Marlowe Software, Risk and Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Administrator in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a System Administrator role at Vantify. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Vantify and understand their mission and values. Think about how your skills in system administration can help them enhance visibility and reduce risk. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on your communication skills and how you can demonstrate your problem-solving abilities. Remember, they want someone who can handle client queries with ease!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Vantify team. Let’s get you that System Administrator role!
We think you need these skills to ace System Administrator in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the System Administrator role. Highlight your IT skills, attention to detail, and any relevant administrative experience to show us you're the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about joining Vantify. Share specific examples of how you've excelled in similar roles and how you can contribute to our mission of enhancing compliance for our clients.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use a friendly tone and demonstrate your ability to convey information effectively, just like you would when supporting clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marlowe Software, Risk and Compliance
✨Know Your Systems
Before the interview, brush up on your knowledge of system administration and data management. Familiarise yourself with common software tools and platforms that Vantify might use. Being able to discuss specific systems and how you've managed them in the past will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or team members in previous roles. This will demonstrate your outstanding telephone manner and ability to support users.
✨Prepare for Troubleshooting Scenarios
Think about past technical issues you've encountered and how you resolved them. Be ready to discuss your troubleshooting process during the interview. This will highlight your problem-solving skills and reassure the interviewers that you can handle operational challenges as they arise.
✨Emphasise Your Multitasking Abilities
In a fast-paced environment like Vantify, being able to juggle multiple tasks is crucial. Prepare to share examples of how you've successfully managed several projects or databases at once. This will illustrate your ability to prioritise and maintain efficiency under pressure.
