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- Tasks: Join us as a Fire & Security Walking Service Engineer, maintaining systems across London.
- Company: Marlowe Fire & Security is a leading provider of fire and security solutions in the UK.
- Benefits: Enjoy competitive salary, paid travel expenses, overtime opportunities, and generous holiday allowances.
- Why this job: Be part of a supportive team that values your growth and offers training for career progression.
- Qualifications: Technical background in electrical/electronic industry and knowledge of fire/security systems required.
- Other info: No driving needed; all tools provided, and we promote from within!
The predicted salary is between 30000 - 42000 £ per year.
Fire & Security Walking Service Engineer – London
Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow our team with the appointment of an experienced Fire & Security Engineer.
This will be a walking Engineer position, involving travel around Central London and outskirts via the public transport network, there will be no driving involved for this role.
All tools and carry equipment will be provided, as well as all travel expenses paid, and no call-outs.
Our Service Engineers
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire : Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder : Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV : Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control : Paxton, PAC. Salto
Who We’re Looking For
In addition to having all the usual attributes of a great Marlowe Fire & Security employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.
For this opportunity, we are specifically looking for candidates who offer:
- A technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
How we Attract, Reward & Retain Our Employees
At Marlowe Fire & Security, we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages, that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people, making their everyday lives and futures more comfortable.
Upon joining Marlowe Fire & Security Group, you will be remunerated with a generous and competitive basic salary. As well as the opportunity to earn overtime, on-call and travel, which we encourage all of our Service Engineers to embrace to the fullest in order to maximise your progression and earning potential. We tailor these remuneration packages subject to you, the individual, to ensure that we don’t miss out on the best talent in the market.
- Basic Salary – Our incredibly generous (and recently revised!) basic salaries are tailored to each individual within the Fire & Security industry. We would love to have a conversation with all Fire & Security Engineers in London to see if we can meet your salary expectations based on your experience and expertise.
- Overtime, Travel expenses paid, No call-out rota
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays and Bank Holidays
- Holidays increasing after each year of service up to 25 days.
- Birthday Holiday
- Mental Health Support Scheme
- Long Service Award (increments of 5 years)
- Access to continued training at the Marlowe Academy
- Development & Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Our business model is built on promoting from within, therefore all candidates who join our ever-expanding business are encouraged to learn, grow, develop and progress in a direction that suits your ambition. At Marlowe Fire and Security Group, we consider ourselves to be the employer of choice in the Fire & Security industry, we hope you will agree!
About Marlowe Fire & Security
From initial design, supply and installation, through to ongoing maintenance and monitoring, Marlowe Fire & Security maintain the capability to help prevent, detect and monitor your Fire and Security risks. We maintain the highest accreditations available to our industry including NSI NACOSS Gold, NSI Fire Gold, BAFE and NSI ARC Gold.
About Marlowe Fire & Security Group
Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc.
Together, we are the UK’s fastest growing and most innovative consortium of fire life safety and security service providers.
Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.
Our Business Include:
- Marlowe Fire & Security Group
- Marlowe Fire & Security
- Alarm Communications
- Marlowe Kitchen Fire Suppression
- FAFS Fire & Security
- Morgan Fire Protection
- Clymac
- Marlowe Smoke Control
Equal Opportunities
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
RIGHT TO WORK
Marlowe Fire & Security Group do not offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
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London Fire & Security Walking Service Engineer employer: Marlowe Smoke Control Limited
Contact Detail:
Marlowe Smoke Control Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Fire & Security Walking Service Engineer
✨Tip Number 1
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Galaxy. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your technical knowledge during any discussions.
✨Tip Number 2
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you can convey complex technical information in a way that is easy for customers to understand, as this will be crucial in delivering exceptional service.
✨Tip Number 3
Network with current or former employees of Marlowe Fire & Security Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage your time effectively, especially since the role requires planning and responding to service calls. Have examples ready that showcase your ability to juggle multiple tasks while maintaining high standards of customer service.
We think you need these skills to ace London Fire & Security Walking Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the fire and security industry. Emphasise your technical background, customer service skills, and any specific systems you have worked with that are mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their requirements, particularly your ability to maintain fire and security systems and deliver exceptional customer service.
Highlight Relevant Experience: In your application, focus on any previous roles where you had front-line customer contact or worked independently. Use specific examples to demonstrate your organisational skills and professionalism.
Show Enthusiasm for Training: Express your willingness to attend training sessions and develop your skills further. Mention any personal training needs you have identified that would help you excel in the role, as this shows a commitment to growth.
How to prepare for a job interview at Marlowe Smoke Control Limited
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will demonstrate your technical knowledge and suitability for the role.
✨Showcase Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Since this position involves front-line customer contact, highlighting your ability to communicate effectively and maintain professionalism will be crucial.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and organise your tasks, especially when planning site visits. Providing specific examples of how you've successfully handled multiple responsibilities will show that you're capable of managing the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression within Marlowe Fire & Security. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
